Quic.cloud key not being generated

  • Resolved jonaylton

    (@jonaylton)


    2 years, 1 month ago

    Notice:
    There was a problem with retrieving your Domain Key. Please click the Waiting for Approval button to retry.

    There are two reasons why we might not be able to communicate with your domain::

    1) The POST callback to https://MYDOMAIN/wp-json/litespeed/v1/token failed.

    2) Our Current Online Server IPs was not allowlisted.

    Please verify that your other plugins are not blocking REST API calls, allowlist our server IPs, or contact your server admin for assistance.:

    ==================================================================================

    Failed to communicate with QUIC.cloud server: The callback validation to your domain failed. Please make sure there is no firewall blocking our servers. Response code: 503

    ===================================================================================
    I have added cloudflare WAF rule to allow all quic.cloud server IPs, I have added all quic.cloud server IPs to wordfence allowlist, I have created firewall rules in openlitespeed server to allow all quic.cloud server IPs, I even disabled ModSecurity but I can’t get a domain key.

    Here is my report number NZYFMQPD

    What else should I do?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    from my check , it looks like you have got domain key already , is that true? do you still have issue with it ?

    best regards,

    Thread Starter jonaylton

    (@jonaylton)

    I had to disable “Bot Fight Mode” under Security >> Bot settings on cloudflare dashboard and it worked, maybe it affects bot requests even when the bot is in allowed IPs.
    Now, I have successfully got domain key for my 2 domains, but I am having another problem. One domain is correctly connected to my quic.cloud account and it appears in my domains list, but the other don’t.

    Report number: MCOTXQCG

    Plugin Support qtwrk

    (@qtwrk)

    may I know if you deleted the QC account before ?

    Thread Starter jonaylton

    (@jonaylton)

    Yes, prior to generating a new domain key I have deleted the two domains QC accounts which used different emails, cause I wanted to manage all domains under the same account. So after creating domain key for one domain (let say domain 1), I got it linked to the new account, but the other domain (domain 2) I can’t get it being linked to the same account.

    Plugin Support qtwrk

    (@qtwrk)

    please refresh the domain key again , then you should be able to link it again.

    • This reply was modified 2 years, 1 month ago by qtwrk.
    Thread Starter jonaylton

    (@jonaylton)

    Thank you @qtwrk for the prompt support. It is now linked to my account.

    Thread Starter jonaylton

    (@jonaylton)

    Best regards

Viewing 7 replies - 1 through 7 (of 7 total)
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