Questions prior to purchase

  • Hey there – looking for a tool to create a report on the 1st of the month?that reflects:

    • How many new members joined the month prior (i.e. it’s Jan 1, who joined Dec 1-31?) and in which tiers.
    • Churn – How many members cancelled in the month prior – and how long they were members (and were they annual or monthly)
    • How much revenue came in relative to memberships the month prior – and estimate for upcoming month
    • How many upgrades the month prior (or in a year)
    • A way to figure out the average lifespan of a member (how many months or years)
      • Trying to figure out how many people cancel at 30 days, 60 days, 90 days, 120 days, etc.

    Thank you!

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  • Plugin Author treeflips

    (@treeflips)

    Hi @jlingvall

    • How many members joined prior month – this shows easily enough. But what do you mean by tiers? If tiers are groups, then no…that’s not specified in reports…if tiers are separate products/memberships, then yes.
    • How many members cancelled prior month – it’s shown. But how long they were members before cancelling, that’s not shown. But a good request for me to consider organizing.
    • How much revenue came to relative membership in prior month – it’s shown. Estimate for upcoming month, not shown.
    • How many upgrades the prior month – awesome request! Will definitely add this in the to-do.
    • Average lifespan of member – another awesome request. Will add this to future version.
    • Cancellation breakdown – probably good idea for future churn report. Breakdown at 30/60/90/120 days is tough. Maybe can be considered for a yearly churn report.
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