Questions not English
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Hi guys!
Can anyone describe to me why the questions are being printed to the PDF document in this gobbly-gook format ??? Thanks!
PDF output here :
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Thanks for the reply Jake – here is the json :
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Is your target audience a PERSON or a BUSINESS?”,”adminLabel”:””,”isRequired”:false,”size”:”medium”,”errorMessage”:””,”visibility”:”visible”,”inputs”:null,”choices”:[{“text”:”Person”,”value”:”Person”,”isSelected”:false,”price”:””},{“text”:”Business”,”value”:”Business”,”isSelected”:false,”price”:””}],”formId”:11,”description”:””,”allowsPrepopulate”:false,”inputMask”:false,”inputMaskValue”:””,”maxLength”:””,”inputType”:””,”labelPlacement”:””,”descriptionPlacement”:””,”subLabelPlacement”:””,”placeholder”:””,”cssClass”:”gf_list_inline”,”inputName”:””,”noDuplicates”:false,”defaultValue”:””,”conditionalLogic”:””,”productField”:””,”enableOtherChoice”:””,”enablePrice”:””,”multipleFiles”:false,”maxFiles”:””,”calculationFormula”:””,”calculationRounding”:””,”enableCalculation”:””,”disableQuantity”:false,”displayAllCategories”:false,”useRichTextEditor”:false,”fields”:””,”displayOnly”:””},{“type”:”radio”,”id”:9,”label”:”2. Do you sell PRODUCTS or SERVICES?”,”adminLabel”:””,”isRequired”:false,”size”:”medium”,”errorMessage”:””,”visibility”:”visible”,”inputs”:null,”choices”:[{“text”:”Products”,”value”:”Products”,”isSelected”:false,”price”:””},{“text”:”Services”,”value”:”Services”,”isSelected”:false,”price”:””}],”formId”:11,”description”:””,”allowsPrepopulate”:false,”inputMask”:false,”inputMaskValue”:””,”maxLength”:””,”inputType”:””,”labelPlacement”:””,”descriptionPlacement”:””,”subLabelPlacement”:””,”placeholder”:””,”cssClass”:”gf_list_inline”,”inputName”:””,”noDuplicates”:false,”defaultValue”:””,”conditionalLogic”:””,”productField”:””,”enableOtherChoice”:””,”enablePrice”:””,”multipleFiles”:false,”maxFiles”:””,”calculationFormula”:””,”calculationRounding”:””,”enableCalculation”:””,”disableQuantity”:false,”displayAllCategories”:false,”useRichTextEditor”:false,”fields”:””,”displayOnly”:””},{“type”:”checkbox”,”id”:6,”label”:”3. 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How old is your TARGET AUDIENCE?”,”adminLabel”:””,”isRequired”:false,”size”:”medium”,”errorMessage”:””,”visibility”:”visible”,”choices”:[{“text”:”14 – 21″,”value”:”14 – 21″,”isSelected”:false,”price”:””},{“text”:”22 – 30″,”value”:”22 – 30″,”isSelected”:false,”price”:””},{“text”:”31 – 40″,”value”:”31 – 40″,”isSelected”:false,”price”:””},{“text”:”41 – 50″,”value”:”41 – 50″,”isSelected”:false,”price”:””},{“text”:”51+”,”value”:”51+”,”isSelected”:false,”price”:””}],”inputs”:[{“id”:”7.1″,”label”:”14 – 21″,”name”:””},{“id”:”7.2″,”label”:”22 – 30″,”name”:””},{“id”:”7.3″,”label”:”31 – 40″,”name”:””},{“id”:”7.4″,”label”:”41 – 50″,”name”:””},{“id”:”7.5″,”label”:”51+”,”name”:””}],”formId”:11,”description”:””,”allowsPrepopulate”:false,”inputMask”:false,”inputMaskValue”:””,”maxLength”:””,”inputType”:””,”labelPlacement”:””,”descriptionPlacement”:””,”subLabelPlacement”:””,”placeholder”:””,”cssClass”:””,”inputName”:””,”noDuplicates”:false,”defaultValue”:””,”conditionalLogic”:””,”productField”:””,”enableSelectAll”:true,”enablePrice”:””,”multipleFiles”:false,”maxFiles”:””,”calculationFormula”:””,”calculationRounding”:””,”enableCalculation”:””,”disableQuantity”:false,”displayAllCategories”:false,”useRichTextEditor”:false,”fields”:””,”displayOnly”:””,”checkboxLabel”:””},{“type”:”radio”,”id”:8,”label”:”5. What GENDER do you target?”,”adminLabel”:””,”isRequired”:false,”size”:”medium”,”errorMessage”:””,”visibility”:”visible”,”inputs”:null,”choices”:[{“text”:”Male”,”value”:”Male”,”isSelected”:false,”price”:””},{“text”:”Femail”,”value”:”Femail”,”isSelected”:false,”price”:””},{“text”:”Both”,”value”:”Both”,”isSelected”:false,”price”:””}],”formId”:11,”description”:””,”allowsPrepopulate”:false,”inputMask”:false,”inputMaskValue”:””,”maxLength”:””,”inputType”:””,”labelPlacement”:””,”descriptionPlacement”:””,”subLabelPlacement”:””,”placeholder”:””,”cssClass”:”gf_list_inline”,”inputName”:””,”noDuplicates”:false,”defaultValue”:””,”conditionalLogic”:””,”productField”:””,”enableOtherChoice”:””,”enablePrice”:””,”multipleFiles”:false,”maxFiles”:””,”calculationFormula”:””,”calculationRounding”:””,”enableCalculation”:””,”disableQuantity”:false,”displayAllCategories”:false,”useRichTextEditor”:false,”fields”:””,”displayOnly”:””},{“type”:”text”,”id”:10,”label”:”6. What is the LOCATION of your target audience?”,”adminLabel”:””,”isRequired”:false,”size”:”large”,”errorMessage”:””,”visibility”:”visible”,”inputs”:null,”formId”:11,”description”:”(Enter a town, village, city, province, state or country)\n”,”allowsPrepopulate”:false,”inputMask”:false,”inputMaskValue”:””,”maxLength”:””,”inputType”:””,”labelPlacement”:””,”descriptionPlacement”:””,”subLabelPlacement”:””,”placeholder”:””,”cssClass”:””,”inputName”:””,”noDuplicates”:false,”defaultValue”:””,”choices”:””,”conditionalLogic”:””,”productField”:””,”enablePasswordInput”:””,”multipleFiles”:false,”maxFiles”:””,”calculationFormula”:””,”calculationRounding”:””,”enableCalculation”:””,”disableQuantity”:false,”displayAllCategories”:false,”useRichTextEditor”:false,”fields”:””,”displayOnly”:””},{“type”:”radio”,”id”:11,”label”:”7. How much is your monthly AD BUDGET?”,”adminLabel”:””,”isRequired”:false,”size”:”medium”,”errorMessage”:””,”visibility”:”visible”,”inputs”:null,”choices”:[{“text”:”$500 – $1000″,”value”:”$500 – $1000″,”isSelected”:false,”price”:””},{“text”:”$1001 – $2000″,”value”:”$1001 – $2000″,”isSelected”:false,”price”:””},{“text”:”$2001 – $3000″,”value”:”$2001 – $3000″,”isSelected”:false,”price”:””},{“text”:”$3001 – $4000″,”value”:”$3001 – $4000″,”isSelected”:false,”price”:””},{“text”:”$4001 – $5000″,”value”:”$4001 – $5000″,”isSelected”:false,”price”:””},{“text”:”$5001 +”,”value”:”$5001 +”,”isSelected”:false,”price”:””},{“text”:””,”value”:””,”isSelected”:false,”price”:””}],”formId”:11,”description”:””,”allowsPrepopulate”:false,”inputMask”:false,”inputMaskValue”:””,”maxLength”:””,”inputType”:””,”labelPlacement”:””,”descriptionPlacement”:””,”subLabelPlacement”:””,”placeholder”:””,”cssClass”:””,”inputName”:””,”noDuplicates”:false,”defaultValue”:””,”conditionalLogic”:””,”productField”:””,”enableOtherChoice”:””,”enablePrice”:””,”multipleFiles”:false,”maxFiles”:””,”calculationFormula”:””,”calculationRounding”:””,”enableCalculation”:””,”disableQuantity”:false,”displayAllCategories”:false,”useRichTextEditor”:false,”fields”:””,”displayOnly”:””},{“type”:”radio”,”id”:12,”label”:”8. Do you have a list of EMAIL LEADS?”,”adminLabel”:””,”isRequired”:false,”size”:”medium”,”errorMessage”:””,”visibility”:”visible”,”inputs”:null,”choices”:[{“text”:”Yes”,”value”:”Yes”,”isSelected”:false,”price”:””},{“text”:”No”,”value”:”No”,”isSelected”:false,”price”:””}],”formId”:11,”description”:””,”allowsPrepopulate”:false,”inputMask”:false,”inputMaskValue”:””,”maxLength”:””,”inputType”:””,”labelPlacement”:””,”descriptionPlacement”:””,”subLabelPlacement”:””,”placeholder”:””,”cssClass”:””,”inputName”:””,”noDuplicates”:false,”defaultValue”:””,”conditionalLogic”:””,”productField”:””,”enableOtherChoice”:””,”enablePrice”:””,”multipleFiles”:false,”maxFiles”:””,”calculationFormula”:””,”calculationRounding”:””,”enableCalculation”:””,”disableQuantity”:false,”displayAllCategories”:false,”useRichTextEditor”:false,”fields”:””,”displayOnly”:””},{“type”:”text”,”id”:13,”label”:”9. 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