Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jake Jackson

    (@blue-liquid-designs)

    Please export the Gravity Form (it’ll be a .json file) this issue occurs on and post it for review. If you’d like to submit this privately, fill out a support ticket on our website.

    Thread Starter corrinarusso

    (@corrinarusso)

    Thanks for the reply Jake – here is the json :

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What GENDER do you target?”,”adminLabel”:””,”isRequired”:false,”size”:”medium”,”errorMessage”:””,”visibility”:”visible”,”inputs”:null,”choices”:[{“text”:”Male”,”value”:”Male”,”isSelected”:false,”price”:””},{“text”:”Femail”,”value”:”Femail”,”isSelected”:false,”price”:””},{“text”:”Both”,”value”:”Both”,”isSelected”:false,”price”:””}],”formId”:11,”description”:””,”allowsPrepopulate”:false,”inputMask”:false,”inputMaskValue”:””,”maxLength”:””,”inputType”:””,”labelPlacement”:””,”descriptionPlacement”:””,”subLabelPlacement”:””,”placeholder”:””,”cssClass”:”gf_list_inline”,”inputName”:””,”noDuplicates”:false,”defaultValue”:””,”conditionalLogic”:””,”productField”:””,”enableOtherChoice”:””,”enablePrice”:””,”multipleFiles”:false,”maxFiles”:””,”calculationFormula”:””,”calculationRounding”:””,”enableCalculation”:””,”disableQuantity”:false,”displayAllCategories”:false,”useRichTextEditor”:false,”fields”:””,”displayOnly”:””},{“type”:”text”,”id”:10,”label”:”6. 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    Plugin Author Jake Jackson

    (@blue-liquid-designs)

    Thanks! Unfortunately, I haven’t been able to replicate your issue with your exported export.

    I recommend trying the following:

    1. Upgrade to the latest version of Gravity PDF (5.1.2 at the time of writing), if you haven’t already.
    2. Re-run the font installer
    3. Temporary deactivate all plugins except Gravity Forms and Gravity PDF. If it begins working, reactivate one by one until you find the conflicting plugin.
    4. Switch to a different font like Dejavu Sans Condensed

    Let me know how you go.

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  • The topic ‘Questions not English’ is closed to new replies.