Questions about syncing

  • Resolved peterszky

    (@peterszky)


    7 years, 1 month ago

    Dear Disqus team,

    1. I got this email yesterday:

    “The webhook subscription for your forum üll?i út 129. (shortname: ulloiut129) to the endpoint at https://ulloi129.hu/wp-json/disqus/v1/sync/webhook has been disabled due to a large number of errors being returned from your endpoint.”

    I couldn’t find any errors. After reenable, the syncing was running, and aftera short time, disabled again.

    2. Problem with backsyncing:

    If a user deletes his/her comment, then in the WP database there will be a Guest comment, without any content (only an IP address). If the user deletes his/her user, all of his comments will be guest and content will be blank. I think it’s not the best method, in the previous version we got all of the data. And it was very useful to create statistics, hunt down trolls.

    Regards,
    Peter

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter peterszky

    (@peterszky)

    I still couldn’t figure out what is the error. Got the Disqus webhook calls IP addresses from the access log, add them to Cloudflare whitelist, disabled security plugin too for a test and it still stops after 3-4 minutes.

    Thread Starter peterszky

    (@peterszky)

    Any update on this?

    I think it was triggered by an user, who deleted himself (~40k comments tried to sync).

    Thread Starter peterszky

    (@peterszky)

    Any update on this? I still need some help to figure out what is the error…

    Thread Starter peterszky

    (@peterszky)

    A think I managed to find where is the error:

    Sun Mar 18 11:25:18.455181 2018] [:error] [pid 2876] [client 208.101.7.43:27665] Error checking in buffer: The buffer you checked in was not checked out
    [Sun Mar 18 11:25:18.993774 2018] [:error] [pid 2755] [client 208.101.7.44:20547] Error checking in buffer: There are no checked out buffers

    https://github.com/Automattic/jetpack/blob/master/sync/class.jetpack-sync-queue.php

    at 419. row

    private function validate_checkout( $buffer ) {

    [ Please do not bump. ]

    so, did you manage to solve the problem? I have the same problem here.

    Thread Starter peterszky

    (@peterszky)

    Nope, Disqus support do not answer to me…

    Thread Starter peterszky

    (@peterszky)

    The last update solved this.

Viewing 7 replies - 1 through 7 (of 7 total)
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