questions about import and mailing

  • hello,

    I’m trying to import my users and send welcome email.

    Import is ok, but I can’t save the billing country (woocommerce field), I’ve a column with billing_country name and : Greece / Italia / France / Romania in data, when I import, the dropdown has no data. maybe data format is not correct ?

    Then when my members are imported, I receive an admin mail and a member mail, but there are the default WordPress mail, not user my config email

    this is my current config :

    • user created or edited : activate WordPress automatic email
    • password changed : desactivated
    • enable mail template : yes
    • disable WP editor : uncheck
    • Ive text in wysiwyg editor and test mail is working

    What is my mistake ?

    Thanks a lot

Viewing 1 replies (of 1 total)
  • Plugin Author Javier Carazo

    (@carazo)

    Good morning,

    You are not working with the import of this data because you are not respecting the ISO code of the countries.

    See here for example the list: https://www.catarinabras.co.uk/woocommerce-country-codes/

    And you can Google another similar list for the provinces of each country or see it in the source code of WooCommerce.

    Regarding the email, is it possible that it is being sent but is not reaching its recipient because some spam filter on the way marks it as unsafe?

    To solve this you can install a mail log and if you want to make sure emails are being sent and received, install an SMTP plugin and connect it to an SMTP account of the mail service of your domain.

Viewing 1 replies (of 1 total)
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