Question on finding my previous accordions

  • Resolved kev147

    (@kev147)


    3 years, 6 months ago

    Hi
    Just updated and i cannot find my manager to edit previous accordions or tabs here is a couple of screen grabs showing all i have.
    HERE and HERE please advice how i find the ones i had prior to the update.

    Thanks

    • This topic was modified 3 years, 6 months ago by kev147.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter kev147

    (@kev147)

    Just to add @richteam i have some changes on my site and not made by me.
    Firstly THIS image shows the item second and before the update it was last item they have all moved position.
    THIS shows how they look now and before they was reds bars like accordion 1 now all i have is some hover effect (see image above).

    Gone into my dashboard tried to find out what’s happened and i cannot find an option to edit them they have gone? (see my first post above)
    Id appreciate some help and advice with these problems rather than overlooking my topic.

    Many thanks
    kev

    • This reply was modified 3 years, 6 months ago by kev147.
    • This reply was modified 3 years, 6 months ago by kev147.
    • This reply was modified 3 years, 6 months ago by kev147.
    Thread Starter kev147

    (@kev147)

    Also related to the same issue the wordpress dashboard editor at the top of homepage see HERE disappears when plugin is live, disable plugin and it re-appears.

    Obviously something seriously wrong and i am trying to help finding these errors and reporting them.

    Thanks

    Plugin Author richteam

    (@richteam)

    Dear kev147.

    Thank you for the topic.

    Sorry for the late reply and for the inconvenience.

    We made a big change in the plugin and add good functions.

    Please see which type of accordion you used and then edit it and you will see your accordion there that you created. There you can make the settings as you want.

    In the new version of the accordion, it became even easier to create and use the plugin.

    We will add a video of how to create an accordion and how to make settings.

    Thank you!

    The best, Rich-Web

    Thread Starter kev147

    (@kev147)

    Please can you show in the video how to order them, i did have the order i required but after the new update it mixed them up and i have no idea how to re-order them again.

    I cannot remember the accordion i used before so trying to find which one i used isn’t simple.
    I believe the previous version was simple to use with a menu manager to manage your tabs/accordions rather than having to search through a bunch of them hoping you find the one you can edit.
    Sorry just my view based on what ive experienced with this new version so far, is it possible to roll back versions to before all my problems?

    Kev

    Plugin Author richteam

    (@richteam)

    Dear kev147.

    We apologize for your experience.

    Our priority for us is the quality of customer service and their satisfaction.

    Thank you!

    The best, Rich-Web

Viewing 5 replies - 1 through 5 (of 5 total)
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