Question mark on Page Speed results

  • Resolved RoyalBunny

    (@royalbunny)


    3 years, 9 months ago

    Hi there,

    First of all I want to thank you for this seemingly brilliant plugin. I have installed it to see what impact it would have on my PageSpeed Insights scores but after installing and activating the plugin I can’t see the PageSpeed scores of my pages anymore. There is only a question mark in the circle instead of a score. I updated the plugin to the latest version. Do you have any idea what might be the problem?

    Also Pagessaas does not show a score on the admin panel. Only “scanning” and “optimizing” appears in the circle.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pegasaas

    (@pegasaas)

    Hey @royalbunny

    The fact that it says “scanning / optimizing” in the dashboard indicates that the initial optimization and web performance scan of minimally the home page, never completes.

    The fact that it’s not even performing a web performance scan indicates that there’s no cache existing. If there’s no cache existing, that would explain why you’re getting a “?” in the PageSpeed scans.

    I’d be happy to investigate in more detail if you could share what your domain name was. Might be a good idea to initiate a support request via our website as well at pegasaas.com/contact/

    Best regards,
    Brandon Devnich
    Founder | Head of Development
    Pegasaas

    Thread Starter RoyalBunny

    (@royalbunny)

    Thank you so much for looking into the matter. The domain name I’m talking about is cocukgezegeni.com

    I’m also going to initiate a support request via your website as you suggested.

    Plugin Author Pegasaas

    (@pegasaas)

    This message is just to update the public forum with our findings.

    We found that the web server that RoyalBunny was using was blocking the web performance scans from being sent back to the plugin. Because the plugin waits for at least one completed web performance scan before it displays a score (rather than the scanning/optimizing animation) it continued in the scanning/optimizing loop.

    While we were unable to determine why the web host was blocking the web performance scans, we did enable a mechanism in our API that identified these blocked calls and queued them for pickup.

    Marking this as resolved.

    Thread Starter RoyalBunny

    (@royalbunny)

    Thank you so much for all your help. It works like a charm now.

Viewing 4 replies - 1 through 4 (of 4 total)
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