Question mark and exclamation point in menu

  • Resolved emsidan

    (@emsidan)


    2 years, 8 months ago

    Hello!

    I work with Wp travel engine and the theme Travel agency together with elementor. It worked fine until I added two custom link menu items in the manu bar at the top of the page (the header). There is a symbol that is switching from question mark and exclamation point besides the two custom links.

    How do I make them go away?

    //Emma Mattsson, Sweden

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hello @emsidan,

    Can you please make sure that you have activated the latest version of the theme and plugins?

    Also, sometimes, this issue is seen due to some plugin conflict.

    Can you please try deactivating all the plugins except the recommended plugins and hard reload ( Ctrl+ Shift + R ) your site by clearing the cache? If this fixes the issue, activate the essential plugins one by one and check your site at the same time to find the conflicting plugin.

    If this doesn’t resolve the issue, kindly let us know.

    Thank you.

    Thread Starter emsidan

    (@emsidan)

    Hello!

    I tried what you said but the symbols wont go away.
    Do you have any other suggestion that I can try?

    Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hello @emsidan,

    We have an option to Disable FontAwesome Icons JS via Dashboard > WP Travel Engine > Settings > Miscellaneous > Display Settings. Check here.

    But currently, it’s not working. The dev team has noted this down as the issue to be fixed on the next update release.

    An update is going to release very soon. So, this will not be fixed on this but on the next update release.

    Sorry about that.

    Thank you.

    Thread Starter emsidan

    (@emsidan)

    Hello!

    Okey thank you for letting me know. Do you know when the update is going to be release and can you respond to me when this is fixed so I know?

    Thank you!

    //Emma

    Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hello @emsidan,

    I am not exactly sure when the update is going to be released but this won’t take long.

    And I will get back to you when the update is released.

    If you have any further questions, please let us know.

    Thank you.

    Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hello @emsidan,

    I am writing you to inform you that we have released an update for the WP Travel Engine plugin by fixing the Disable FontAwesome Icons JS option.

    Can you please update the plugin and check the option?

    If the option is not working, please let us know for further assistance.

    Thank you.

    Thread Starter emsidan

    (@emsidan)

    Hello!

    I have updated the plugin and tried to disable the Disable FontAwesome Icons JS button, but nothing happened. What can I do to fix it?

    Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hello @emsidan,

    I am sorry to hear that you are still having an issue but the option is working with the latest version of the WTE plugin.

    If you View Source of the site then you won’t be able to see font awesome js loading from the WTE plugin.

    Maybe some other plugin is conflicting with the icon.

    I would like you to deactivate the other third-party plugins and check the issue.

    Please make sure to clear the cache of the plugin and server before checking the issue.

    Thank you.

    Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Closing the ticket due to inactivity for more than a month.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Question mark and exclamation point in menu’ is closed to new replies.