• Resolved andiwest

    (@andiwest)


    First off running-
    php 8.2.14
    WP 6.5.2
    Events Calendar 6.3.7
    Event Tickets 5.9.1.1
    Event Tickets Pro 5.10.1
    *Divi Events Calendar 2.8.11

    And now the problems. The CSS for tickets, events, calendars, etc all has to be set at the individual unique css tag of the individual event and ticket themselves. By that, I mean, every single event I create has to have it’s own 3-4 lines of css code added to the additional css function in Divi just to get the font color and background color to show contrast enough for a potential customer to buy a single ticket.

    This may be caused by your css links being added to the document well into the body of the page. This may also be caused simply by the fact that formatting tags for each event appear to be unique to the event itself.

    I am running a black background site but have had to give up and load the ticket forms in white background and add lines to make the font black on that white, because I can not seem to override the white background forms no matter what I tried.

    I have gone through all your plugin resources to find any CSS bible explaining what exactly it is you are using as a philosophy or pattern behind the CSS rules your plugins are following and they have been unhelpful, bordering on non existent. If you could please point me in the direction of some kind of documentation or explanation as to what does what and why in your CSS code, I’ll fix it pro bono and even write up usable white pages you can add to your documentation. .

    Right now I am a few $100 down on your plugins and way more hours than I ever want to calculate (service billable time easily in the $1,000’s) trying to figure out how to get the CSS to match the rest of the site without having to add new lines of CSS after every new event. So, please help me out here.

    *I know that the Divi Events calendar plugin is not one of yours. I only mention it to say that I have ruled out it being the cause of these problems. These problems were rampant before adding this one and I only added it it in hopes that it may fix the problems. That was a failed hope.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Atousa Najafi

    (@atousanajafi)

    Hi @andiwest,

    Are you trying to change the ticket form’s white background color?

    Would you mind sharing the direct URL to the page you’re having issues with? Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

    Looking forward to helping you with this one.

    Plugin Support Darian

    (@d0153)

    Hi @andiwest

    It seems you have an active license with us. For us to help you better and follow WordPress Forum Guidelines regarding premium users, please open a Support Ticket on our Help Desk.

    You’ll hear from one of my colleagues soon!

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that we haven’t heard back from you in a while, so I’ll assume that the matter has been resolved. If you need any more help, feel free to start a new thread and we’ll be happy to assist you.

Viewing 3 replies - 1 through 3 (of 3 total)
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