• Resolved Advansys

    (@advansys)


    Hi,

    I am trying to understand the support resources for this plugin before going live.

    I found this issue in Github, asked a question, although haven’t received a reply:

    Manual refund is created when changing the order status to “Refunded” #2814
    https://github.com/Automattic/woocommerce-payments/issues/2814

    Can you please let me know the significance of this bug? Is the work-around to this issue to first process the refund via WooCommerce Payments and then change the order status to refunded?

    If possible, I wish to avoid problems by knowing the work-arounds before starting to use this plugin live.

    Thanks for any insight.

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Viewing 4 replies - 1 through 4 (of 4 total)
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