Question about notification after cleaning

  • Resolved lotfreeman

    (@lotfreeman)


    1 year, 1 month ago

    Your plugin does an excellent job of clearing the object cache, Memcached
    But when cleaning, this notification appears:
    Unable to create cache folder at …/wp-content/cache/wph/ Is the folder writable? No cache data will be available.
    No files were found in the directory.
    How to fix it?

    • This topic was modified 1 year, 1 month ago by lotfreeman.
    • This topic was modified 1 year, 1 month ago by lotfreeman.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Kevin Pirnie

    (@kevp75)

    hey @lotfreeman

    Odd, I haven’t seen that one before. It could be ownership of the wp-content/cache directory.

    WP and all it’s code should be running as the owner of the directory which is usually the owner of the hosting account, and the cache purge plugin only does a “delete”, which does not change this ownership or any other permission.

    I have seen this happen on the rare occassion when working on a theme though… sometimes FTP/SFTP changes permissions and ownership.

    See if you can change ownership back to your hosting account on wp-content/cache and if that helps

    I have the same problem. I guess, the problem occures because I while installing the WordPress direkt via my hoster “allowed” the whole path be created on the hoster server. So it looks like:

    /mnt/web204/d1/24/511989424/htdocs/STRATO-apps/wordpress_01/app/wp-content/cache/wph/

    The error looks like:

    Unable to create cache folder at /mnt/web204/d1/24/511989424/htdocs/STRATO-apps/wordpress_01/app/wp-content/cache/wph/ Is the folder writable? No cache data will be available.

    Anyway I cant solve the problem ((( If anyone has an idea…

    • This reply was modified 10 months, 2 weeks ago by Victoria.

    In the advanced settings I found this sentence, but I don’t really understand the sense…

    Change the location of your cache files. The default is WP_CONTENT_DIR . /cache/ which translates to /mnt/web204/d1/24/511989424/htdocs/STRATO-apps/wordpress_01/app/wp-content/cache/.

    to what path should I change the location…

    Plugin Author Kevin Pirnie

    (@kevp75)

    @vshamraeva

    I have no ‘Advanced Settings’ in my plugin. What are you referring to?

    This is not an issue that can be corrected with any change to the plugin. The plugin does not change, or create paths on any hosting environment, nor does it change any permissions.

    It reads the configured cache location, and attempts to clear the files contained within. If it cannot, then yes, it will throw an error, like the one in your first post.

    Again though, this is a file/folder permission issue which is not done in this plugin, it is done on your host.

    Please contact your hosting company for support for your issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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