• Resolved awaaxyb

    (@awaaxyb)


    Hello we have so much problem with another popular feed plugin , 4 of our site are running this popular feed plugin; and since 2 day ago, 1 of them, go to 100% cpu usage and database connection error after trying to generate and/or refresh the feed.

    We already spend 4 hour to find solution, but no solution, the plugin dev say we need to reduce the batch size to 250 but the feed have like 300 product inside, and other of our site running with no problem and have no more than 300 products too.

    We tired of losing time with a poor coded feed plugin, we wanted to know if CTX Feed take care of performance issue and if this type of problem exist ? CTX feed can do better or ?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hi @awaaxyb

    CTX Feed is capable of creating a feed containing thousands of items and it’s possible because of the batch system. Our plugin will complete the feed generate in batches which will avoid any memory or CPU usage issue.

    So, I believe you can create a feed with our plugin without any major issues. However, before you start using our plugin, I would like to see your system status to be more sure about any potential errors.

    To get the system status, please, install the free version of CTX Feed and then go to CTX Feed > Status > Copy status and paste it here.

    Thank you,

    Thread Starter awaaxyb

    (@awaaxyb)

    Hello,

    here is the status result :

    
    WooCommerce Version: 7.0.1 - You are not using the latest version of WooCommerce. Update WooCommerce plugin to its latest version: 7.1.0
    
    Product Types: ?  Simple Product [simple]
    
    ?  Grouped Product [grouped]
    
    ?  External/Affiliate Product [external]
    
    ?  Variable Product [variable]
    
    ?  Smart Bundle [woosb]
    
    Total Products: WP Query: 37
    WC Product Query: 37
    Both Query: 37
    
    Product Total by Types.
    
    ?  Variable Product: 37
    
    ?  Product Variations: 472
    
    Product Per Batch: 200
    
    Product Query Type: WC_Product_Query
    
    Default Customer Location: Default Customer Location
    Geolocate
    
    Multi Language Site: You are using WPML for multi language site. But the free version of this plugin is not compatible with WPML. Using Woo Feed Pro you can make feed for each language.
    
    You can read this doc about: How to make feed for WPML languages?
    
    Multi Currency Site: WooCommerce Multilingual is installed. Free version of Woo Feed does not support multi currency feed. To make feed for individual currency, you need the Woo Feed Pro.
    
    WP DEBUG Status: Ok
    
    WP CRON: Ok
    
    Upload Directory: Ok - Writable.
    
    Cache Plugin Installed: Breeze plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching?
    
    Version: 7.0.1
    
    Log Directory: /home/XXXcloudwaysapps.com/XXX/public_html/wp-content/uploads/wc-logs/
    
    Log Directory Writable: Yes
    
    WP Version: 6.1
    
    WP Multisite: No
    
    WP Memory Limit: 2 GB
    
    WP Debug Mode: Yes
    
    WP Cron: Yes
    
    Language: en_GB
    
    Server Info: Apache/2.4.54 (Debian)
    
    Php Version: 7.4.30
    
    Php Post Max Size: 100 MB
    
    Php Max Execution Time: 800
    
    Php Max Input Vars: 9.77 KB
    
    Curl Version: 7.64.0, OpenSSL/1.1.1n
    
    Suhosin Installed: No
    
    Max Upload Size: 100 MB
    
    Mysql Version: 5.5.5
    
    Mysql Version String: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
    
    Default Timezone: UTC
    
    Fsockopen Or Curl Enabled: Yes
    
    Soapclient Enabled: Yes
    
    Domdocument Enabled: Yes
    
    Gzip Enabled: Yes
    
    Mbstring Enabled: Yes
    
    Remote Post Successful: Yes
    
    Remote Post Response: 200
    
    Remote Get Successful: Yes
    
    Remote Get Response: 200
    
    Minimog Child: 1.0.0 (Latest:0)
    
    WPML Multilingual CMS (OnTheGoSystems): 4.5.13
    
    Template Library and Redux Framework (Extendify): 4.3.20
    
    WPML SEO (OnTheGoSystems): 2.1.0
    
    Auto Image Attributes From Filename With Bulk Updater (Arun Basil Lal): 3.3
    
    Breeze (Cloudways): 2.0.11
    
    CheckoutWC (Objectiv): 7.8.1
    
    Classic Editor (WordPress Contributors): 1.6.2
    
    Classic Widgets (WordPress Contributors): 0.3
    
    CSS JS Manager, Async JavaScript, Defer Render Blocking CSS (Pi Websolution): 2.4.47
    
    GTM4WP (Thomas Geiger): 1.16.1
    
    Elementor (Elementor.com): 3.8.0 (Latest:3.8.1)
    
    WPCode - Insert Headers, Footers, and Code Snippets (WPCode): 2.0.3
    
    Insight Core (ThemeMove): 2.4.11
    
    Insight Product Brands for Woocommerce (ThemeMove): 1.1.0
    
    Insight Swatches (ThemeMove): 1.3.1
    
    Klaviyo (Klaviyo, Inc.): 3.0.4
    
    Payment Plugins for PayPal WooCommerce (Payment Plugins, [email protected]): 1.0.13
    
    Regenerate Thumbnails (Alex Mills (Viper007Bond)): 3.1.5
    
    Safe SVG (10up): 2.0.3
    
    Rank Math SEO (Rank Math): 1.0.101
    
    TablePress (Tobias B?thge): 1.14
    
    Thememove Addons For Elementor (ThemeMove): 1.2.0
    
    User Role Editor (Vladimir Garagulya): 4.63.1
    
    CTX Feed (WebAppick): 4.5.9
    
    WPC Frequently Bought Together for WooCommerce (Premium) (WPClever): 4.4.6
    
    WPC Product Bundles for WooCommerce (Premium) (WPClever): 6.5.1
    
    Product Feed PRO for WooCommerce (AdTribes.io): 11.9.9
    
    WPC Smart Wishlist for WooCommerce (Premium) (WPClever): 4.4.2
    
    Payment Plugins for Stripe WooCommerce (Payment Plugins, [email protected]): 3.3.32
    
    Pixel Manager for WooCommerce (SweetCode): 1.26.0
    
    WooCommerce Multilingual & Multicurrency (OnTheGoSystems): 5.0.2
    
    Product SKU Generator for WooCommerce (SkyVerge): 2.4.8
    
    WooCommerce Product Tabs Pro (WP Concern): 1.0.5
    
    WooCommerce Shipping & Tax (WooCommerce): 1.26.3
    
    WooCommerce (Automattic): 7.0.1 (Latest:7.1.0)
    
    WP Crontrol (John Blackbourn & contributors): 1.14.0
    
    WPForms Lite (WPForms): 1.7.8
    
    WPML Media (OnTheGoSystems): 2.7.1
    
    WPML String Translation (OnTheGoSystems): 3.2.3
    
    WPForms Multilingual (OnTheGoSystems): 0.2.0
    
    Feed Files
    Array
    
    Fatal Errors
    No Logs Found.
    

    Please if you think it will work can you send us a limited license key for the CTX Feed premium so we will duplicate our feed to ctx to test

    • This reply was modified 2 years ago by awaaxyb. Reason: sensitive data
    • This reply was modified 2 years ago by awaaxyb.
    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @awaaxyb

    The server config seems perfect for generating a feed with the number of items you have. Please, try our plugin and let us know if you are having any issues.

    Before generating the feed, change the variation query type to Variable Dependable from here and try generating the feed.

    Thank you,

    Thread Starter awaaxyb

    (@awaaxyb)

    Ok thansk can you send us a limited license key for the CTX Feed premium so we will duplicate our feed to ctx to test with wpml pls

    what is the variable dependable ?
    I can still have simple product and variable product after?

    • This reply was modified 2 years ago by awaaxyb.
    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @awaaxyb

    For WPML-related queries, you are requested to contact us from here as this forum is for the free version only.

    what is the variable dependable ?
    – It is used to change the query system and you will get both variables and variations even after changing the query type.

    Thank you,

    Aneeb Akbar

    (@aneebakbar18)

    Hi there, I was facing the same issue on my site, but after the solution provided by @awaaxyb my problem is solved.

Viewing 6 replies - 1 through 6 (of 6 total)
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