question 2: redirections after registration

  • Resolved rafaela3r

    (@rafaela3r)


    3 years, 2 months ago

    Hi,
    After completing the registration for for a new subscription and pressing the paypal button, I’m send back to to home page of the website. Then I ca see I’m registered and the only way to finalize the checkout with paypal is to go to the membership-checkout page… not very user friendly or intuitive for the end users. Any solution for this issue?
    Thanks ??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @rafaela3r

    Thank you for reaching out to Paid Memberships Pro.

    This is not default functionality of Paid Memberships Pro checkout process. Customer’s should be directed to PayPal checkout, and upon completing their payment they should be redirected back to the confirmation page.

    Can you please confirm all the pages in Paid Memberships Pro contain the relevant shortcodes on each page specified inside the Page Settings area of Paid Memberships Pro?

    Thread Starter rafaela3r

    (@rafaela3r)

    Hi Andrew, yes all the pages contain the relevant short codes. This appends if I use paypal standard, if I use express even after filling all the fields including credit card info, it sends me to the paypal page with the only option is to create a paypal account.

    Plugin Author Andrew Lima

    (@andrewza)

    That is correct behavior for recurring membership levels, a PayPal account is required to complete the purchase.

    I am unable to replicate this issue with PayPal Standard.

    Thread Starter rafaela3r

    (@rafaela3r)

    Hi Andrew,
    I still have problems with paypal ?? will you recommend me to use stripe instead?
    Thanks

    Plugin Author Andrew Lima

    (@andrewza)

    Hi @rafaela3r

    Please test your checkouts with Stripe, If you need help troubleshooting PayPal further you may reach out to a local WordPress developer.

    I cannot replicate this issue on my end.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘question 2: redirections after registration’ is closed to new replies.