Question

Sorry for not responding… If you sill need feedback please let me know. I will try to address your problems or needs…

uh

I figured it has something to do with the current theme i use.

Does this mean that your issue is solved? Which theme do you use?

The issue is unresolved, the theme i use is https://themeforest.net/item/videomag-powerful-video-wordpress-theme/7712718

Hello 34503895.

I deduce that the plugin works correctly if you activate one of the recent built-in WordPress themes. Is this correct? If you haven’t tested this, could you please test with Twenty Thirteen or Twenty Fourteen?

Thanks.
uh

I just read your reply, im going to test this soon, though i recently switched to detube, https://themeforest.net/item/detube-professional-video-wordpress-theme/2664497

Which can be considered a frequently used theme as well. I report back here in the next 48hrs…

Hello 34503895.

I’ve tested everything once again. It should work. Please tell me if you’ve activated the “the_content” filter in the settings of the plugin.

If it’s activated and it does not work you can still place code in your theme like exposed under “Other Notes” on the plugin page here on www.remarpro.com which includes help instructions for the plugin.

Regards.
uh

Still doesn’t work, “the_content” is enabled, post type is enabled, i use the latest version, manually adding <?php do_action( ‘tessa_authorship’ ); ?> or <?php do_action( ‘tessa_authorship’, array( ‘limit’ => 10, ‘size’ => 100 ) ); ?> below <?php the_content(); ?> in single.php also does not had an effect.

Hello 34503895.

I’ve tested with theme twenty-ten, a very old theme and it works. I works also with the newest WordPress themes. To track your problem some questions again:

1. Is it possible to access your site, could you provide temporary access to the administration panel?

2. Did you do the tests with the built-in templates? You should also deactivate all other plugins you’re using. This is vital, without these tests I cannot track your problem.

3. Do you have authors defined? The plugin does not use the WordPress users, so if all you wish is to display your WordPress users you have to use another plugin. Tessa Authorship provides WP-user independent authorship!!!! That’s what it’s all about.

4. Did you try to test different plugin settings like activating multiple thumbnail support, usage of css and social icon font or built-in icons?

5. Are you able to attach authors to content like pages and posts and the other way arround: posts and pages to authors?

If you can provide a test account and admin access to your website asked for in 1 you can obviate the questions 2 to 5, if not you have to answer the questions 2 to 5. To provide a user and a password you can use the contact form on my website. https://www.takebarcelona.com

Regards.
uh

Hello 34503895.

I close this thread as there’s no response from your side. Feel free to answer. I will receive a notification.

Regards.
uh