Query struck after few hours

Hello @vinodnaik1989 ,

Could you please elaborate a little more on this issue, so we can better understand? Please also check if there are any javascript errors in the browser console? If so, please send us a screenshot.

If possible, please open a support ticket or chat in our WPML support forum, There we have more resources to help you better and faster: https://wpml.org/forums/forum/english-support/

I am trying to update site from qtranslate to wpml and followed the instructions provided in this link. when i started process using qtranslate importer it translated around 60% after that process didnt continue and strucked. there is no error message in browser console. Is there a way to complete the process?

Hello,

Please see this screenshot, its happening exactly after 483 https://prnt.sc/Pg1Fujj4Zsz0. What should i do to complete the conversion process?

Hi there,

The error 502 mean means a server communication error. Usually its related to your server configurations.

Could you please check if you server meet the WPML minimum requirements? https://wpml.org/home/minimum-requirements/

We also recommend a 256mb memory limit: https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/#how-to-increase-your-sites-memory-limit

After checking and updating these configs, please disable as many plugins as possible, switch to a default theme and try to run a import in a minimal install. This way we can check that it is not a plugin that is causing this error.

Please let us know if it works.

Hi @diegootgs,

Before starting the process i only enabled required plugins and disabled all the plugins and set to default theme. If its server it should not work properly, in my case it always struck with screenshot which i shared.

My site server php version was 7.4.33 and memory limit for both server and php was set to 512M.

In this case, could you please open a new ticket or chat in our support forum? https://wpml.org/forums/forum/english-support/

We will need do some tests with your site/server to find out the cause, and www.remarpro.com’s support policy does not allow sharing access to websites.