query for woocommerce quickview

  • Resolved Nitin I.

    (@cacheout2)


    3 years ago

    Hi Team,

    I am using OceanWP theme, With Dokan plugin “activated” I am facing below given issue,

    Product Quick view works as unlogged user
    Product Quick view works as wp admin user
    (“works” means that I can see the poppup windows this article picture + description)

    Product Quick view doesn’t work as logged in website’s user (ie. as customer)
    Doesn’t work means: I can see the poppup effect, the screen become darker but no content, only the cross to close in the centre of the screen.

    When I deactivate “Dokan” everything with Quick View Modal Window becomes normal. Meaning it opens up for everyone.

    Kindly help on this.

    Thank you,

Viewing 1 replies (of 1 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @cacheout2,

    Thank you for reaching out!

    Product Quick view

    It sounds like this is a Dokan feature and the issue you’re describing is directly related to the Dokan plugin.

    So in this case, I would like to recommend contacting the plugin support team so that they can help you with this issue. Here is the link to their support:

    https://wedevs.com/account/tickets

    Kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce core plugin.

    Best regards.

Viewing 1 replies (of 1 total)
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