Queries about tag linking, Tag grouping and disappearing custom fields

  • Hello,

    I have been having a few issues with the tag functionality.

    1. How can I link directly to my products being sorted via a tag. ie. I want to create link where a customer sees products with the ‘catan’ tag in my sorted catalogue

    2. Whenever I edit a tag to be part of a tag group, it doesn’t save. It just defaults back to being an ‘uncatergorised tag’

    3. I have custom field visible on the thumbnail of each product on the catalogue with creates a button. However, whenever I sort via a tag on the catalogue, the button disappears.

    Please assist me with these issues so I provide a better customer experience.

    Regards,

    Galvin

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi! I hope it’s okay that I comment on your post… I know the answer to one of your questions ??

    To link directly to your products being sorted by a tag, add /?tag=# to the end of your URL, where # is the tag ID number (which you can find in the admin area)

    Here’s a video that walks you through it for categories, sub-categories and tags: https://www.youtube.com/watch?v=YYpRuukkqLw&list=PLEndQUuhlvSoTRGeY6nWXbxbhmgepTyLi&index=12

    I hope that helps!

    Thank you @parksinsd! ??

    Hello @galvinphuong,

    regarding your #2 issue, are you able to provide me screenshots of your tags tab?

    regarding your #3 issue, this goes back to what we have been telling you before, it has to do with the way you integrated the bookable button into our plugin. Right now the bookable button in Catan, causes the crash when filtering, view this screenshot.

    I would suggest switching the double quotes used in that bookable button to single quotes. I would also suggest verifying that all your other bookable buttons are using single quotes.

    Thread Starter galvinphuong

    (@galvinphuong)

    Hello @etoilewebdesign,

    Sorry for the delay in response. When you asked for screenshots in relation to issue #2, is the link below what you were looking for?

    11-11-2019 Tab Screenshots

    etoilewebdesign

    (@etoilewebdesign)

    Hi @galvinphuong ,

    What version of WordPress and Ultimate Product Catalogue are you using?

    Thread Starter galvinphuong

    (@galvinphuong)

    Hello,

    I’m running UPC 4.4.16 and WordPress 5.2.4

    etoilewebdesign

    (@etoilewebdesign)

    Hello @galvinphuong,

    This is just to let you know that the premium version cannot be supported in the forum and that we must continue our conversation via email ([email protected]), if you want to resolve the issue. I will tag modlook so they can lock this topic.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m not sure how an older version than the one on .org means premium… I’ll try the direct approach.

    @galvinphuong Did you purchase anything from the plugin author?

    etoilewebdesign

    (@etoilewebdesign)

    Sorry for the confusion. It wasn’t about the specific version number. Rather, the user was discussing a premium feature, so we wanted to move the conversation to email. I was a little hasty on the modlook. Sorry about that.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    No worries. Deep breath. ??

    If the user is a customer then a moderator will close this topic with a note. Using modlook or the “Report this topic” link is the right thing to do in that case. Thank you for bringing this to the moderators attention that way.

    We’ll see how the user replies.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Queries about tag linking, Tag grouping and disappearing custom fields’ is closed to new replies.