Queries

  • Resolved DaWebmaster

    (@dawebmaster)


    7 months, 1 week ago

    HI!

    Great plugin. I will be purchasing premium but I have a few things I need help with.

    1) I need to collect names and DOBS for every ticket. I noticed you have an option to do so (general textbox field). Is there a way to incorporate a date field for DOB?

    2) For the textbox it correctly displays an error message on the cart suggesting that the ticket requires a value. I did not see an option to change the error message however. How can I do this?

    3) If a user goes to the cart and enters a name into the checkout box, the value isnt reflected unless the user clicks on “Update Cart”. Some users may not be aware of this. Is there a way to do a AJAX refresh? That way values are automatically stored once entered.

    4) I notice that a value is required is also shown on the checkout page. I however did not see an option to enter a value on checkout only on cart. Is this normal? Im guessing some users may be confused if they see it on checkout but dont know whats happening.

    Thank you!

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  • Plugin Author Saso

    (@sasonikolov)

    The plugin allow you to ask for 2 questions only per ticket. One free text field and a dropdown field.

    For the free text field you decide the content by adjusting the label , eg. date of birth. But you have only one option. If you would like to ask for the age. then you could as ask for the name with the free text field and add the dropdown for the age range. Eg. below 5, 6, 7, 8, 9 , 10, below 14, older then 18.

    The error message text can be changed within the options for the labels.

    3) Yes, for now the information is not send automatically to the server. Is on the product backlog list. Maybe added with the next release.

    4) Yes. The error message is displayed in case the user jumps directly to the checkout page and did not pass the cart. This is a challenge for me yet. Did not find yet how to add it. It is on the product backlog list.

Viewing 1 replies (of 1 total)
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