• Last week we notice the the quantity in the checkout page is not updating anymore.

    When we’re logged in it’s working again.
    But if we’re logged out it’s not working anymore.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bhavik.kiri

    (@bhavikkiri)

    Hi @amerix ,

    Thank you for sharing the website url.

    I have checked your site and noticed that you have deactivated the plugin, as I can not see the quantity field on the checkout page.

    Kindly confirm.

    Thread Starter amerix

    (@amerix)

    Thank you for checking. But it’s not deactivated.
    Can you check again? You first have to add a product and then you can see in the checkout you can change the quantity.

    Plugin Author bhavik.kiri

    (@bhavikkiri)

    Hi @amerix ,

    I have checked the website and now I can see the quantity selector on the checkout page.

    I have added 2 products as a guest user from the Chrome browser and am able to modify the quantity on the checkout page for both products. The plugin is working as expected.

    Kindly check the video: https://www.awesomescreenshot.com/video/19870813?key=0a097ea2bd98e9a9f39fb937c4e004d1

    Can you please confirm if it is working at your end or not?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Quantity not updating in checkout’ is closed to new replies.