Quantity not right

  • Resolved oberning

    (@oberning)


    3 years, 12 months ago

    Hi,

    I tried your plugin, but when I am trying to add more products with the increment buttons it doesn’t change the amount in the side cart. It does change the subtotal amount, so the products are added but it’s not visible in the side cart.
    I believe there is a conflict with a plugin we are using “All in One Product Quantity for WooCommerce Pro”.

    Also the buttons are showed different that in your screenshots, which may be caused by the plugin we are using “Qty Increment Buttons for WooCommerce”.

    If you have any ideas about how to solve these issues please let me know.
    I will contact the other plugins as well ??

    Best,
    Olga

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @oberning,
    We’re so sorry for late responce
    FYI, You are kindly check by trying to switch the theme you’re using to the Storefont theme by Automatic team to check. Besides that you can turn off other plugins or activate each plugin one by one by yourself to find out which plugin is not compatible with our plugin. My guest is that our plugins is not compatible with your theme or other plugins

    If you’re using the Premium version of our plugin, you can kindly contact our developers via the contact page to order a customization service for free. They will checkout purchase information then conduct the customization service for you.

    If you’re using the free version of our plugin, then sorry we can’t do anything more in this case since it’s an issue from a third-party plugin or theme without asking you to update our plugin to the latest version. If you are using Plugins Pro, pls ask them for helping you to check again the issue.
    Best regards,

    Thread Starter oberning

    (@oberning)

    Hi @miemie

    It’s not a late response at all! ??

    We are using the OceanWP theme, which I believe is a pretty good theme and works with most plugins. Nevertheless I am going to try to do the steps you pointed out here.

    And we are going to discuss whether to purchase the Premium version so you may be able to help us through that way.

    Thanks a lot!
    Best,
    Olga

Viewing 2 replies - 1 through 2 (of 2 total)
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