Quantity is counted incorrectly

  • Resolved Martin

    (@mart1n)


    2 years, 2 months ago

    Hello,
    I use the plugin and I’am really happy with it. However, I have a problem: I activated the WPC Product Bundles for WooCommerce plugin. With your plugin I have specified quantity steps of 6 products. If I now have a bundle with 6 simple products, your plugin only counts one product and no order can be placed. What can be the reason?
    Thanks for the help.
    Regards
    Martin

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Omar AlDabbas

    (@omardabbas)

    Hi @mart1n

    Not completely sure the plugin works 100% with WPC Bundles as product types aren’t default product types by WC, can you do a short screen recording explaining the case (and plugin settings you’re using) so I can replicate it and see if a fix can be pushed?

    Omar

    Thread Starter Martin

    (@mart1n)

    Hello Omar,
    Thank you for your prompt reply. Attached you will find three screenshots of the settings in the plugin. I have selected quantity steps for all 6 products and made them mandatory for the checkout. Now when I add a product bundle with 6 single products to the cart, Woocommerce only counts one item and I can’t reach the checkout. Is that enough for you to fix?

    Martin

    https://1drv.ms/u/s!AglbLw_qDmdBgoYxrE9uFV1eG8lQeA?e=znEDr6

    Plugin Author Omar AlDabbas

    (@omardabbas)

    Okay thanks @mart1n

    I think I got it, will work on a new version in the coming days and let you know when it’s out.

    Omar

    Plugin Author Omar AlDabbas

    (@omardabbas)

    @mart1n

    Something will be useful before I continue working on the update, if you can confirm the behavior by doing a screen recording of a product edit page (how it’s configured), then add to cart, cart & checkout (please try to show any error messages you get).

    Thanks,
    Omar

    Thread Starter Martin

    (@mart1n)

    Hi Omar,

    I’m happy you’re working so fast on my problem. Here you got 3 screenshots:

    https://1drv.ms/u/s!AglbLw_qDmdBgoY1vBL8IG7EoDEK0g?e=vO64Sz

    It’s a bundle with 5 Products. The shop forces quantity steps of 6 products to enable the checkout. I have to add 6 Bundles for checkout, so a Bundle counts as one Product, not for 5.

    Could you work with this?
    Martin

    Plugin Author Omar AlDabbas

    (@omardabbas)

    Hey @mart1n

    You welcome, can you please update to 4.4 (just released) and test, I hope it meets your needs.

    Let me know please.

    Omar

    Thread Starter Martin

    (@mart1n)

    Works! Great job Omar! Resolved quickly and effectively. Thank you so much!

    Plugin Author Omar AlDabbas

    (@omardabbas)

    @mart1n

    Awesome, glad to hear this, worth a review? Thanks in advance.

    Omar

    Thread Starter Martin

    (@mart1n)

    Done! ??

Viewing 9 replies - 1 through 9 (of 9 total)
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