Quantcast does not change the choices!

  • Hello, I noticed on all sites that work with Quantcast that it is impossible to change its choices even by validating the window by accepting all cookies.

    From the moment you click on “More option”, even if you activate one by one the cookies and you click on save or on I agree, Quantcast does not actually accept any cookies and sends no consent!

    This is a very big problem because when you click on “More options”, it acts as “I refuse” even if you change everything to I accept.

    Also, if you click on “More options” and you finally click on “I accept”, it refuses everything.

    There is no logic in this operation and this causes the loss of revenue for many publishers.

    Can we expect a quick correction? Otherwise many publishers will migrate to Sirdata…

    Thanks !

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    I have the same behavior – I tested a private browsing window… clicked more option and enabled everything… after save + leave and the choise windows was gone => no ads…

    This should be improved very fast!

    Toengel@Alex

    • This reply was modified 4 years, 6 months ago by Toengel.
    • This reply was modified 4 years, 6 months ago by Toengel.
    Plugin Contributor Ryan

    (@rbaronqc)

    @av83000 Thank you for letting us know.

    This bug, Rejecting all consent and then opening the popup back up and clicking on agree from the main screen re-enables all purpose consents but does not re-enable iab/non-iab vendor consents has already been logged with the product team and this bug will be fixed in the Choice v12 Release. I’ll updated here when I can get an expected release data for v12. (The Choice v12 release will not require an update on your end. You can choose your specific Choice release version from https://www.quantcast.com/protect/sites (click on the pencil). By default you will always get the latest release of Choice, unless you choose a specific version, then it will remain on that version until you update. I recommend you leave it on the option the always user the “latest” version so you automatically get updated to the latest version when releases come out.

Viewing 2 replies - 1 through 2 (of 2 total)
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