Quadpay Not Showing on Checkout

  • Resolved devrochie

    (@devrochie)


    3 years, 10 months ago

    Quadpay Version: Version 1.3.9
    Woocommerce Version: Version 4.6.0
    TestMode: Sandbox

    We’ve already asked sandbox credentials to [email protected]

    Website: https://test.authenticexperts.com/

    Reproduction:
    Go to woocommerce > settings > payment > quadpay > manage > enabled quadpay and set testmode to sandbox mode. Filled in credentials and then save.

    When I go to checkout this is the only thing I see:
    No Quadpay Button

    You can test it on our website yourselves. I enabled it on:
    Quadpay Settings

    Additional Note: Quadpay button works on my local machine, but it doesn’t on our remote server.

    • This topic was modified 3 years, 10 months ago by devrochie.
    • This topic was modified 3 years, 10 months ago by devrochie.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Zip Co US, Inc

    (@quadpay)

    Thank you for reaching out, @devrochie.
    I’ve checked the website and can see the widget on the single product page – for example here: https://test.authenticexperts.com/product/c84607/
    I can imagine the reason for not showing the widget is you are not using an IP address which is from the US or Canada. Could this be?
    Please let me know if you have resolved the problem or if you need further assistance.

    Thread Starter devrochie

    (@devrochie)

    Ok so I’ve tried vpn to US and can see quadpay icon on the product link you mentioned. The only thing the widget does is that it says quadpay is available on checkout. However, when I go to checkout, Quadpay button is still not showing. Why?

    Thread Starter devrochie

    (@devrochie)

    Ok so I got it now.

    Minimum amount says 35 and Maximum amount says 1500; whenever total checkout order lies below the minimum and exceeds maximum, Quadpay button will not be showing on the checkout.

    Plugin Author Zip Co US, Inc

    (@quadpay)

    @devrochie When the amount exceeds the maximum you get the message or 4 interest-free payments on orders up to $1500 by Quadpay. I can see this on your staging site and assume it is working, now.

Viewing 4 replies - 1 through 4 (of 4 total)
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