• Resolved hojt

    (@hojt)


    The quadmenu search form does not receive focus when taping on iphone. I cannot enter text in the search form.
    Tested both safari and chrome and neither works.
    Works on Android.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author quadlayers

    (@quadlayers)

    hello @hojt

    thanks for reporting this issue

    what is your iphone model and what is your safari version?

    Thread Starter hojt

    (@hojt)

    iPhone XR
    iOS 12.3.1
    everything updated to latest versions

    • This reply was modified 5 years, 8 months ago by hojt.

    Hello ,I am interesteing about your movie in the Silder,could you tell me which plugins do you use to establish it . thanks

    Thread Starter hojt

    (@hojt)

    This site uses Elementor, and the video in the hero is a section container background.

    thanks for your kindly reply

    Plugin Author quadlayers

    (@quadlayers)

    hello @tarytang

    our team was unable to find the issue in your site however we’ve tested our demo in iPhone and the search item is working correctly

    https://quadmenu.com/layouts/collapse

    this means this issue is related to your theme or 3rd plugins

    Thread Starter hojt

    (@hojt)

    OK, tried to strip a lot of functionality and theme settings, but still no go.
    The strange thing is that it worked when I did the initial implementation.
    Is there any way I can download previous versions of QuadMenu and try to roll back versions until I find the updated that messed with my implementation? So, I can isolate the problem and create a fix.

    Of course, it can be some other plugin that was updated and broke this menu, but I need to start somewhere.

    The demo you tested with, that worked, how is the implementation done?

    My site uses Elementor Pro, with the QuadMenu integration widget.

    Plugin Author quadlayers

    (@quadlayers)

    we’ve included the search in the main position and visible only for mobile devices

    Thread Starter hojt

    (@hojt)

    tried that, and still didn’t work

    any chance to roll back to earlier versions?

    Thread Starter hojt

    (@hojt)

    also, can this be an elementor conflict? could you please test using elementor?

    Plugin Author quadlayers

    (@quadlayers)

    hello @hojt

    we’ve updated to 1.8.8 with some CSS fixes in the search item

    please can you check if this solves the issue

    kind regards

    Thread Starter hojt

    (@hojt)

    Sorry, no change

Viewing 12 replies - 1 through 12 (of 12 total)
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