• Hi,

    I have a multilingual website managed with WPML. I’ve tried to setup a qty based discount “15% for 4 products purchased” for certain product categories. So first I’ve created a list “my_list” with all my categories (in all languages, for example I’ve put in the list cat_1_FR, cat_1_EN, cat_1_ES, cat_2_FR, cat_2_EN etc…). Then I’ve created the rule with Product List = my_list, Discount type = Quantity based discount and Type = Discount on cart quantity. It works in my main language (FR) but not in the others…

    Can you help ?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support ijas

    (@ijasacodez)

    Sorry for the inconvenience, we are checking the same on our local server, we will get back to you with the updates asap.

    Thread Starter psivel

    (@psivel)

    Hi,

    Thank you for your answer. Do you think you could speed up the resolution of this issue ? Because I made the mistake not to check the behaviour in all languages and launched my promotion in all languages with popups, drop-down menus etc |-(

    While you work on the update maybe a workaround with some code I could patch directly in your plugin would be welcomed…

    Thanks

    Plugin Support ijas

    (@ijasacodez)

    We will be releasing the update (3.6.2) very soon, if needed you can download the latest version from link below (we are testing the same on our local server, once we finish testing we will releasing the update).

    Link: https://drive.google.com/file/d/1bvjpR3_tiuuOBqE4PKGD09wVkzkzmd9A/view?usp=sharing

    Thread Starter psivel

    (@psivel)

    Hi,

    Thank you for sharing but after installing 3.6.2 it’s still the same. Works only in French…

    Plugin Support ijas

    (@ijasacodez)

    Hi,

    Can you please create the product list with the default language products and use the list for the rule. Its working fine on our local servers.

    Thread Starter psivel

    (@psivel)

    So I’ve removed from my product list all the categories in other languages than the main one (FR). Now it works in French AND German but not in English, Spanish and Dutch.

    How strange isn’t it ?

    Thread Starter psivel

    (@psivel)

    Hi,

    I’ve just updated to 3.6.2 on my prod server today throught the standard update porocess and it’s the same: it works fine in FR and DE but not in EN, ES or NL. Can you help ?

    Plugin Support ijas

    (@ijasacodez)

    Can you please share the details of the wpml configuration (total languages, default language, product translation turned on etc..), so that we can test the plugin with a similar config on our local server.
    Do you have the product list created in the default language?

    Thread Starter psivel

    (@psivel)

    Total languages: 5 (FR, EN, ES, DE, NL). Main is FR
    Product translation: ON
    Product list created in default language: YES (in fact it’s a categories list and, as you suggested, I have removed all the categories in other languages than FR. After doing that, the promotion began to work also in DE but not in EN, ES and NL).

    What else do you need ? Would you like my admin credentials to check directly my settings by yourself ?

    Same problem. Can you help please?

Viewing 10 replies - 1 through 10 (of 10 total)
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