Unless you’re talking about WordPress.com, there is nobody to contact in the sense of an organisation. WordPress is a community-driven project. It’s not owned by anyone. It’s developed, maintained and supported by people all over the place, and those people collaborate here on the forums. So your best bet is to ask for help on www.remarpro.com forums.
But there are downsides to asking for support on the forums and those relate to the forums being contributed by volunteers, instead of paid staff. Threads cannot be guaranteed an answer, or a solution in an answer, and there’s nothing anyone can do about that. That’s just the reality of using free support.
If, however, you want to use paid support then you may be interested in the following;
