QR Code not appearing on 2FA page

  • Resolved gknightarmada

    (@gknightarmada)


    5 years, 5 months ago

    I’ve been using Logfence Security for a few months now and all of a sudden today I noticed that the QR code isn’t appearing on the 2FA screen for any of my admin accounts. Was there a change to the plugin recently?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @gknightarmada,

    My apologies for the delayed response.

    It sounds like there might be a conflict either with the theme or one of the plugins you’re using, could you try temporarily switching to a default theme if you’re not already using one and disabling all other plugins then reactivating them one by one to see if the issue persists?

    To do so I recommend the Health Check & Troubleshooting plugin which allows you to disable all plugins and switch to a default theme, but only for your user.

    Please let me know what you find.

    Thanks,

    Gerroald

    Hey @gknightarmada,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Login Security.

    Thanks,

    Gerroald

Viewing 2 replies - 1 through 2 (of 2 total)
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