Q & A Tab not appearing

  • Resolved michaeltrotz

    (@michaeltrotz)


    1 year, 11 months ago

    Hello – I have installed the plugin and can see the Q & A section at the back end of the product details page. However, it is not being shown at the front end (as can be seen in the page I have attached). Can you suggest what may be causing this? Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Sunny Soni

    (@sunnysoni)

    Hi @michaeltrotz ,
    Thanks for the contact, the Q& A plugin adds a tab on the single product (product details) page of the WooCommerce, I see that it is not adding the tab there, this is happening probably due to a plugin or the theme.

    Please deactivate all plugins besides WooCommerce and this plugin, one by one, and check if the tab is appearing on the frontend, if not this may be due to the theme, try activating a different theme, if it adds the tab with a different theme, please try contacting your theme developer.

    Plugin Contributor Sunny Soni

    (@sunnysoni)

    Hello @michaeltrotz ,

    We noticed that there hasn’t been any activity on this issue for some time. We want to make sure that we keep the plugin page organized and that active issues receive attention, so we plan to close this issue in 7 days if we don’t hear back from you.

    If the issue is still present, or if you have any further information that you think could help us resolve it, please let us know. We’ll be happy to continue working with you to find a solution.

    Thanks,
    Sunny

    Plugin Contributor Sunny Soni

    (@sunnysoni)

    Dear @michaeltrotz ,

    I am reaching out to inform you that I will be closing this topic now due to inactivity.

    As we have not received any response or update from you in the past 2 months, we assume that the topic has been resolved or is no longer a concern.

    If you have any further questions or concerns, please do not hesitate to create a new topic. We would be happy to assist you further.

    Thank you for bringing this to our attention, and we appreciate your interest in our WordPress plugin.

    Best regards,
    Sunny

Viewing 3 replies - 1 through 3 (of 3 total)
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