PYS Pixel still loaded and double script warning
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Dear Support Team,
I hope this message finds you well. We’re currently evaluating your plugin on one of our landing pages and we’re impressed with its features. However, We’ve encountered a couple of issues that we need help with:
- Pixel Tracking with PixelYourSite: We’ve integrated the PixelYourSite plugin, which should work seamlessly with your plugin as per the provided configurations. However, we’ve observed that when cookies are not accepted, your plugin successfully blocks all trackers except for the pixel injected by PixelYourSite. We have consulted their support team, and they have directed us to coordinate with you for a resolution.
- Warning Message in Incognito Mode: Additionally, while browsing in incognito mode, we encounter a console warning as follows:
uc.js?cbid=f11002e5-485b-4a42-bde1-f59036ea0c64&consentmode-dataredaction=dynamic:2
WARNING: Cookiebot script is included twice - please remove one instance to avoid unexpected results.
This warning disappears once cookies are accepted. It suggests that the Cookiebot script might be included more than once, but we’ve been unable to locate the duplicate inclusion.
For both issues, we’d prefer to keep our website URL confidential and only share it directly with your support team to facilitate troubleshooting.
Could you guide us on the best way to do this?Thank you for your time and assistance. We look forward to a resolution that will allow us to continue using your plugin without these hiccups.
Best regards
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