Thank you for your feedback, and we’re sorry to hear about your experience. We always aim to provide the best support possible and assist with any customization requests within the scope of our plugin’s capabilities.
In this case, it seems there may have been some miscommunication regarding the feasibility of your specific requirements. While we strive to accommodate additional requests, certain customizations fall outside the functionality our plugin is designed to handle. We did suggest alternative approaches that could work within the plugin’s framework, but it appears there was some misunderstanding or these solutions did not meet your needs.
We appreciate your efforts in resolving the issue on your own and hope the plugin continues to serve you well. If you have any further questions or need assistance within the plugin’s scope, we’re here to help.