Purchased pro version having issues

  • madisonincproductions

    (@madisonincproductions)


    1 year, 5 months ago

    Created a ticket after purchasing the pro version and 4 addons and still after 3 days no reply to the ticket, so frustrating because it could be a good plugin if it had good support & small fixes. I need this issue fixed asap please look at your tickets submitted.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Nickolas Otrain

    (@codebangers)

    Sorry for the delay. I do not get alerts on the thread for the Lite plugin. Only the pro support portal. I have been replying to tickets on there but my have overlooked one. What name is your’s under.

    Thread Starter madisonincproductions

    (@madisonincproductions)

    I am a pro version paid for and I got one reply from you saying sory for the delay then never another when I explained the issue. Can you please reply to my help support tickets. girlsgonethrift

    Plugin Author Nickolas Otrain

    (@codebangers)

    Searching for that gives me no results. Can you just reply to that ticket on Jira and I’ll get you taken care ASAP.

    Plugin Author Nickolas Otrain

    (@codebangers)

    Scratch that I found you. Responding to that ticket now.

    xappa

    (@xappa)

    Can you check also my ticket has it has been pending with no replies at all. Check ticket from Synergy Advantage

Viewing 5 replies - 1 through 5 (of 5 total)
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