Purchased item is not added in order (“no item”)

  • pixellepaulinechevalier

    (@pixellepaulinechevalier)


    1 year, 12 months ago

    Hi

    When a customer purchases an order, the webinar/course is not associated with the order (on the page “order webinars”). Can you review and correct this in the next update? Now this must be adjusted manually, otherwise the customers will not be able to start the webinar.

    In the column “Purchased”, you can see the text “No item”. I have to manually set the order on pending and than manually add the correct course. Then I have to set the order to “Completed” and everything is working. It would be nice if this no longer has to be adjusted manually.

    Thanks in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter pixellepaulinechevalier

    (@pixellepaulinechevalier)

    If this is also important, I purchased the Learnpress Woocommerce Payment Methods Integration. So maybe there is a problem with the connection with this plugin?

    Plugin Support brianvu-tp

    (@briantp)

    Hi,

    Because you use our premium add-on so please create a ticket on our support system, and our developer will check and fix it for you. This forum only supports for LearnPress plugin, not the premium plugin.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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