pum-site-scripts error occur on IE 11

  • Resolved cheonmu

    (@cheonmu)


    4 years, 4 months ago

    Hi,

    When i put popups using <span class=”popup-…”> or <button class=”popup-..”> in page or post, Promise undefined error ocuur in pum-site-scripts.js in entire website. (screenshot)

    I tested all plugins turend off without woocommerce, popup not showing.

    Please let me know how do i fix this

    Thank you.

    • This topic was modified 4 years, 4 months ago by cheonmu.
    • This topic was modified 4 years, 4 months ago by cheonmu.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Maria T

    (@mariatogonon)

    Hello @cheonmu – apologies for the inconvenience.

    Please be informed that Internet Explorer 11 is an old browser and doesn’t support the native promise library. Please could you try adding this script to the head of your theme template?
    <script src="https://cdnjs.cloudflare.com/ajax/libs/bluebird/3.3.5/bluebird.min.js"></script>

    This will pull in an external Bluebird Promise Library so that you will be able to use Promise on IE 11.

    I hope that helps. Otherwise, I would suggest you check out this?documentation and see if it gives you anything useful to go on: Checking JavaScript Errors – https://docs.wppopupmaker.com/article/373-checking-javascript-errors

    Let us know how that goes.

    Thread Starter cheonmu

    (@cheonmu)

    @mariatogonon

    Hi, Thanks for answering!

    I put that script and tested again.

    It looks like working good.

    Thank you.

    Maria T

    (@mariatogonon)

    Hello! @cheonmu, thanks for sending us an update.

    We’re glad we could help.

    By the way, we would very much appreciate it if you could quickly?rate the plugin, just to help us spread the word.

    Have a great day and keep safe!

Viewing 3 replies - 1 through 3 (of 3 total)
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