• I’m in error message hell – no access at all into one of my blogs. No idea what the root problem is, either: I just started getting error messages after I made a normal post, can now only get error messages whether I tried to get to wp-admin or to login or even view the index page. I’ve been trying to fix the items noted in the messages, but every time I address one, another replaces it – upwards of 30 times now, so far. (I’ve since returned the files to their original condition.)

    This is not an old blog, so there’s not an enormous amount of irreplaceable material on it. It was only about a week old, and I (yes, I know – lesson learned) was about to start backing up but hadn’t yet.

    I’m thinking the best step is to simply use my server’s control panel to delete the blog and the DB. Before I do that, I’m wondering if there is any way to extract the week or so worth of work. Or, might it be3 possible to retain the DB somehow, delete WP and then reinstall WP over top of it?

Viewing 5 replies - 1 through 5 (of 5 total)
  • If you delete the WordPress directory, the database will remain.

    I would first back up the database just in case.

    Then backup your wp-config.php file, delete the WordPress directory, upload a fresh installation, and then upload your saved wp-config.php file (saves you from having to re-enter your database connection info).

    Then run the WordPress installer.

    If the problem still exists, it may very well be some sort of corruption in your database. If the problem is with the files themselves. It will very likely be fixed.

    The steps needed to deal with the problem may not be that extreme. What are the errors you’re getting? Also, can you provide a link to it?

    Thread Starter carlton

    (@carlton)

    The url is

    https://www.ridenbaugh.com/waterrights

    Currently, there’s a message saying

    “You don’t have permission to access /waterrights/ on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. “

    I’ve been through chmod and file permissions in CPanel, and they all say the public (not even just me) has permission to read at least – the directory setting is 755. I had my server administrator look into it, and they were able to open it up by “changing” it to 755 – although that’s where my FTP program and CPanel had told me it was to begin with.

    Since then, there can a string of error messages, referring generally to wp-settings.php file. I would either make the recommended changes or else comment out the offending lines, only to be rewarded with an error message referring to another line or, after a while, another file. It looked to be a never-ending thing. In the end, I replaced the original wp-settings.php file and returned everything to its original state, at which point the “”You don’t have permission to access” message returned.

    It was at that point I started thinking about stronger action . . .

    PHP file access errors often refer back to wp-settings.php since it ‘includes’ most of the primary WordPress files needed by your blog. When one of those files is missing or inaccessible for some reason, that’s where the error will originate, but wp-settings.php is not the cause of it.

    The 403 error is something you’ll have to go back to your host about to have them look into. Unfortunately I can’t suggest anything better. At that time you might ask them to look over your account and that directory and its subdirectories closely, since more than just the directory’s permissions are *acting up.*

    Thread Starter carlton

    (@carlton)

    Following up: I tried Aliester’s directory deletion/reinstallation approach, but it didn’t work: The error messages continued when I tried to install.

    Kafkaesqui, I then took your advice and contacted support for my web server, and asked them to do as you advised, to look over the account and directories. I have an eerie feeling something isn’t right.

    I’ll try and reply later on whatever else transpires.

Viewing 5 replies - 1 through 5 (of 5 total)
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