Puerto Rico showing wrong states

  • Resolved catbadger

    (@catbadger)


    1 year, 9 months ago

    Puerto rico shows the wrong states (municipalities) when selected as a country. specifically Florida is in the list and a customer reported that it should be be Fajardo.

    My dropdown shows:

    Arecibo
    Bayamon
    Carolina
    Florida
    Guayama
    Humacao
    Mayaguez-Aguadilla
    Ponce
    Salinas
    San Juan

    This is probably a data issue on your end and won’t need an update to solve, right? If I’m incorrect, where is this stored?

    • This topic was modified 1 year, 9 months ago by catbadger.
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  • Hi @catbadger

    Thanks for reaching out!

    I understand that Puerto Rico displays wrong States when selected as a country.

    To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

    Roxy

    (@roxannestoltz)

    Hi @catbadger ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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