Publishing Products not working

Hi!

Thank you for the report and sorry for the inconvenience. We’ll look into it quickly. I have two questions that could help us weed this out:

1. Is it “fast” or “ordinary” publishing, i.e., is the “Fast product publishing” turned on in the plugin’s settings? Does it work for you if you toggle that setting?

2. If you know how to fetch your error logs, I’d appreciate you posting the relevant part of it (whatever appears there when you’re attempting to publish).

Kind regards,

V.

Hi!

We found what the issue was. It affected only “slow” publishing, and should be fixed in just released 1.1.4.

Apologies for the inconvenience.

V.

Hi, I installed and tried again with 1.1.4 release. Still not working.

I managed to log the following error…

Notice: Use of undefined constant SORT_NATURAL – assumed ‘SORT_NATURAL’ in /usr/local/pem/vhosts/139144/webspace/siteapps/WordPress-113044/htdocs/wp-content/plugins/kite-print-and-dropshipping-on-demand/plugin.php on line 505 Notice: Use of undefined constant SORT_FLAG_CASE – assumed ‘SORT_FLAG_CASE’ in /usr/local/pem/vhosts/139144/webspace/siteapps/WordPress-113044/htdocs/wp-content/plugins/kite-print-and-dropshipping-on-demand/plugin.php on line 506

ps. I’ve tried both fast & slow publishing!

Thank you, that helps. What version of PHP are you using?

I can only assume it’s a very old version, because SORT_NATURAL and SORT_FLAG_CASE were introduced in PHP 5.4, which was released in 2012 and supported until 2014. The one before it (version 5.3) stopped being supported in 2014.

php is version 5.3.3. I’ve just requested my hosting co to see why I can’t upgrade php past this version. Hope they can help & thanks for yours. I’ll let you know how I get on.
Thanks

Some hosting companies have it configurable. For example, GoDaddy – whose customers had a similar problem before – has it explained here.

Kind regards,

V.

Hi,

Sorry to barge in, but I’ve got the same issue and I’m running PHP 5.6, so the reason mentioned above isn’t it.

Is there anything I can do to give you more information? Not getting any errors.

• This reply was modified 7 years, 5 months ago by defendevropa.

Hi!

karolryan was getting errors about SORT_NATURAL and SORT_FLAG_CASE in the error log. If you’re not getting these, then it’s not the same issue.

Can you, please, explain in more detail what is going on and give me the output from your error log? Also, try both publishing methods (“fast” switch in the settings) and state which versions of the plugin and WooCommerce do you use.

Kind regards,

V.

Firstly, I’m not receiving any errors whatsoever. Secondly, I’ve tried the fast switch in settings and without any changes. Lastly, whenever I try to publish something, it just keeps publishing eternally and stays stuck on 0%.

If it’s failing, then it’s crashing. We’ve put nothing in the code that would’ve killed publishing silently. And crashes leave traces in the error log. Without that, we have no way of guessing what is going wrong on your server.

Just checked the logs and this is the only thing I can find:
[02-Jul-2017 16:55:26 UTC] PHP Fatal error: Out of memory (allocated 16777216) (tried to allocate 32768 bytes) in /public_html/wp-content/plugins/kite-print-and-dropshipping-on-demand/kite.php on line 1913

Memory greed is a known problem with WordPress, especially when burdened with plugins. WooCommerce is especially memory hungry and they recommend increasing the memory limit well beyond your 32MiB (see here). Even WooCommerce 2.x had bigger requirements (min. 64 MiB, recommended 128 MiB) and WooCommerce 3 is reported to need more.

Googling around, I’ve seen recommendations for “at least 1GiB” for production servers.

I’ll see if I can code my own plugin instead, it’ll take some time, but I don’t think it’s a memory issue per se.