• Resolved robston81

    (@robston81)


    Hi WordPress Community,

    After an small texte update in a 6 month old elementor page, I try to Save/publish and an Error 413 appeared (413 Request Entity Too large). I tryed also to “Save as template” but it show an error too (undefined).

    All my plugins are up to date!

    Where can this error come from, server configuration, Elementor or plugins …?

    Thank by Advance

Viewing 15 replies - 16 through 30 (of 34 total)
  • Thread Starter robston81

    (@robston81)

    “So between the time all worked just fine, are there changes that could trigger this?”
    No change of hosting

    I change of Nuxit offer just when this trouble arised because I was not able to customised the php memory limit and others..

    So I change from Nuxit web pro to performance 1 (who is kind of mix shared/private host,
    according to the Nuxit guys)

    Thread Starter robston81

    (@robston81)

    This could be around the moment I installed Cerber.

    LogoLogics

    (@logologics)

    Thanks for the info.
    Do I understand correctly that right after changing to the Performance 1 offer, these isuues accured?

    Also could you check your Cpanel cpu usage the same time you try to edit that page?

    • This reply was modified 6 years ago by LogoLogics.
    Thread Starter robston81

    (@robston81)

    Oh no, sorry for my bad english!
    I change of Nuxit offer after these isuues accured.

    LogoLogics

    (@logologics)

    Thread Starter robston81

    (@robston81)

    I am not used to this panel and I cannot see live activity but after all my tries of today :
    About Cpu usage, there is nothing above 10%.
    About Ram Memory, nothing above 30%

    Here is something related, when I press save/publish (in elementor),
    the 413 error appears in less than 2 seconds, the green line does not even appear!

    Still a big thank to you LogoLogics!

    LogoLogics

    (@logologics)

    Looks like the server, for some reason, can not handle it.
    Can you talk to your host support and ask them about this?

    The error “413 – Request Entity Too Large” indicates that web server configured to restrict large file size.

    Maybe something at their end needs another configuration?

    It is on all pages right or just this one?

    • This reply was modified 6 years ago by LogoLogics.
    Thread Starter robston81

    (@robston81)

    Ok!
    I already solicited Nuxit about this question and there was not really helpful,
    their last advice was to move to a real private server!
    I will go back to they with all this new infos.

    This 413 error happened on this page only (both languages).

    LogoLogics

    (@logologics)

    Yes, well, not saying this is the answer, but I do not encounter what you have in 50+ sites. The hosting that I use does have a lot more CPU resources then yours is offering.

    What happens when you remove google maps from that page?

    Did you go to Elementor> settings> Advanced and switch the “loading editor method” yet?
    That also can solve a lot of issues.
    https://docs.elementor.com/article/184-cant-edit-with-elementor

    Thread Starter robston81

    (@robston81)

    I created a page to test that using the template of the problematic page.

    When I remove maps from the page its not enough.
    To be able to save this page I need to remove 3 entire sections,
    (for the third one, a text section is enough. look like more related to length than weight or both) This makes me think of a free version limitation.

    Yes, I tried the “loading editor method” without improvement.

    LogoLogics

    (@logologics)

    It can not be a free version limitation. I run lots of sites and they have multiple sections as well. Your page is not extremely long.

    I do not think this is an Elementor specific issue to be honest.
    The sections you say you need to remove to be able to edit again, might there be some shortcode added in there? Is one of the sections, the one with the video’s?

    Even then, showing 3 video’s and even Google maps should not be a problem eather.
    It is a mistery to me so far…

    Thread Starter robston81

    (@robston81)

    I just experimented again,

    When I reach the limit and i’m unable to save the page, removing a section with short code or the movie section with 3 youtube links or a text section make me able to save it.

    LogoLogics

    (@logologics)

    Right….so this points back to the server ( hosting ) and not enough php memory maybe.
    It is set at 256 M which should be enough.

    You might try to elevate that to 512 M ( if your host supports it )
    Please add this to your wp-config.php file after the host name:

    /** Memory Limit */
    define('WP_MEMORY_LIMIT', '512M');
    define('WP_MAX_MEMORY_LIMIT', '512M');

    This speeds up the front and backend of the site.
    Make sure the host supports it, if not it wont do anything.

    it should look like this in the area around it to give you an idea where to put it, after you added the code I altered my passwords for security reasons:

    // ** MySQL settings - You can get this info from your web host ** //
    /** The name of the database for WordPress */
    define('DB_NAME', 'xxxxxxxxxxxx');
    
    /** MySQL database username */
    define('DB_USER', 'xxxxxxxxxxx');
    
    /** MySQL database password */
    define('DB_PASSWORD', 'xxxxxxxxxxxxxx');
    
    /** MySQL hostname */
    define('DB_HOST', 'localhost');
    
    /** Database Charset to use in creating database tables. */
    define('DB_CHARSET', 'utf8mb4');
    
    /** The Database Collate type. Don't change this if in doubt. */
    define('DB_COLLATE', '');
    
    /** Memory Limit */
    define('WP_MEMORY_LIMIT', '512M');
    define('WP_MAX_MEMORY_LIMIT', '512M');
    
    /**#@+
     * Authentication Unique Keys and Salts.
    • This reply was modified 6 years ago by LogoLogics.
    • This reply was modified 6 years ago by LogoLogics.
    • This reply was modified 6 years ago by LogoLogics.
    • This reply was modified 6 years ago by LogoLogics.
    LogoLogics

    (@logologics)

    By the way, what kind of shortcode is it?

    Thread Starter robston81

    (@robston81)

    Hi LogoLogics,

    I set the memory limit to 512M then 1024M on the config.php file, both seem to be supported / recognized, (Elementor system information), but no change!

    On this page, I only use the short code from Contact form 7.

Viewing 15 replies - 16 through 30 (of 34 total)
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