Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    @stonefellow Hi there! Thanks for opening up your topic. I viewed your site on an iPhone device / Safari browser and the stories displayed.

    Could you check if you get the same issue when using Private/incognito mode?

    Does the issue still occur if you switch to a default WordPress theme like Twenty Twenty-two?

    Thread Starter stonefellow

    (@stonefellow)

    I did some testing. On desktop in a private browser, logged out, I do not see the stories on mobile. I also activated a default theme, twenty two, and the stories still do not appear on my phone. On desktop it seems to be ok. This is in normal and private browser modes.

    Can you see the images on your phone or desktop sized to mobile? I do have some ghost issues that seem to happen just on this computer, but the it still doesn’t make sense.

    https://www.dropbox.com/s/4usjonk6i4zcqsl/Photo%20Sep%2016%2C%2010%2045%2048%20AM.jpg?dl=0

    I tested this on 2 sites.

    Plugin Support Luckyna San

    (@luckynasan)

    @stonefellow Here is what I see on mobile device and desktop. To rule out any issues with caching, could you perhaps clear all server-side & plugin cache?

    What browser and browser version, and device are you using?

    Could you provide your Site Health information? You can share privately if you prefer.

    Thread Starter stonefellow

    (@stonefellow)

    I’ve cleared my browser cache, desktop and mobile. I’ll work on the server side cache. I’m using firefox on desktop and I use safari on my mobile. I had a few other folks test and it just seems to be my phone. I still don’t get it but for now I’ll go with that.

    Thanks for the help. Question… Do you have road map for this plugin? Or any planned features and/or upgrades?

    Plugin Support Luckyna San

    (@luckynasan)

    @stonefellow What phone do you have?

    Do you have road map for this plugin? Or any planned features and/or upgrades?

    Yes, we have ongoing work to improve the plugin and add new features. Feel free to check out our public roadmap or Web Stories GitHub repository to see what we’re up to.

    We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Published stories are not dispaying when logged out’ is closed to new replies.