Published Pop-Up wont show

  • Resolved kwidzin

    (@kwidzin)


    3 years, 6 months ago

    I am currently using the ‘Affiliate Marketingly’ theme and have created an ‘Opt-in’ pop-up form with Hustle (Free version)
    I have set the conditions to ‘Show’ when ‘Any’ of the conditions are met.
    These conditions are;
    1. Show on ALL pages
    2. Show on ALL posts.
    The preview shows it working fine. But whenever I publish/update it, I still can’t see it showing anywhere on my site, even though it’s set to show everywhere.
    Can anyone tell me what the problem could be?
    Could it be the theme is incompatible?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @kwidzin

    I hope you’re well today!

    I visited the site in question to check it band it seems it’s using some quite heavy caching.

    I see there’s Autoptimize plugin and I tried to bypass it (for testing only) using

    ?ao_noptimize=1

    URL but even then, the site loads assets that are already optimized by Autoptimize. They seem to be additionally cached.

    Can you clear all caches then and see if that changes anything? If not, try disabling any additional caching plugin other than Autoptimize, then delete Autoptimize cache and check again. Finally, if it still doesn’t work, see if disabling optimization (you can do it in plugin settings or you can just add above parameter to page URL in browser) changes anything.

    If none of that works, can you please also share a screenshot of your popup visibility conditions as they currently are set?

    Kind regards,
    Adam

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @kwidzin

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)
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