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  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Howdy,
    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    To do so, follow these steps:

    1) Go to the Jetpack page in your dashboard.
    2) Click on “Help” tab in the upper right side of the page and click the link for “Jetpack Debugging Center.”
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Additionally, please check your server’s error logs and send any items listed there to us.

    Thanks! I’m going to mark this thread as resolved since we’ll continue via the debug form submission.

    Thread Starter Rico Leuthold

    (@ricombination)

    Hi Brandon

    Thank you for the quick reply.

    Having a look at the mail with the debug info sent to your support, I could spot and solve the problem.

    I had to add the following two lines to my .htaccess

    SecFilterEngine Off
    SecAuditEngine Off
Viewing 2 replies - 1 through 2 (of 2 total)
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