Publicize not posting to Facebook

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  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer ??

    I checked the FB debugger for that post and it shows up fine with no errors when I run that URL. I did notice that you have a number of connection errors which would prevent Publicize from working.

    I made a few adjustments on our end – can you disconnect and reconnect your site to our servers at WordPress.com to refresh those settings on your end? To disconnect/reconnect Jetpack, go to Jetpack -> Jetpack in your site’s dashboard. Scroll down to the footer of that page to find the “Disconnect from WordPress.com” link as shown here: https://d.pr/i/10QE . Click that, then reconnect to WordPress.com when you see the button to do so.

    Then, let me know so I can recheck your site’s connection. In the meantime, please let me know if you have any questions.

    Thread Starter jpomerantz

    (@jpomerantz)

    Hi Carolyn,

    Thanks for the help. I just disconnected and reconnected.

    Jay

    Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer ??

    Great! Thank you. ??

    Your site is properly connected to our servers now and Publicize should work properly.

    Let me know if you run into problems when you make your next post and I’ll troubleshoot this issue further.

    Let me know if you have any questions.

    Thread Starter jpomerantz

    (@jpomerantz)

    Thanks for your wonderful help. I will try it out later today.

    Jay

Viewing 4 replies - 1 through 4 (of 4 total)
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