Publicize just stopped posting images on Facebook

Newscorpse: No update as of yet; as WPyogi pointed out, we were away, but we’re back now so thank you for your patience. I asked the developper in charge of this issue if he had any news, and he’s working on a few options but has yet to be able to reproduce it reliably on his end, so I don’t have a fix yet. I’ll let you know as soon as I have news!

Hey Richard,

I was just wondering if there has been any progress on this. It’s pretty frustrating not being able to use it. I have to manually post everything to Facebook. Please let me know what’s going on.

Thanks,
Mark

Hi mark!

So I had a quick look at your site and your Fb page, and it seems to be fine now? Just to make sure, can you Publicize another post, and make sure your image is big? Head’s up that they are now reccomending a minimum image size of 1200px by 630px!

https://developers.facebook.com/docs/opengraph/howtos/maximizing-distribution-media-content/#tags

I think if you publish a smaller image it’ll still be fine, but make sure it’s at least 200 by 200. let me know once you’ve done that, and point me to the post on the site and on FB. Thanks Mark!

Was something done to fix Jetpack, or are you determining this by the fact that my images are showing on Facebook? Because I have been posting manually – not with Jetpack – and that’s why my images are showing. I tried a post with Jetpack a few days ago and it still did not work.

I’m having problems with the JetPack sharing, too. I have to post manually if I want the image to display full size in facebook (not the old style thumbnail). Any resolution to these problems? Or can someone suggest a better plugin to automatically post?

Thanks,
Fran

Mark, that’s exactly what I wanted to check. We are making some changes to Publicize on the WordPress.com-end of the equation, which may or may not fix the issues with Publicize and FB. We still suspect that the issue may actually be with FB and NOT with us, but we haven’t been able to confirm either way since we can’t reproduce reliably. That’s why, ideally if you could Publicize again and I can check if it works o rnot, that information will definitely help us out. Thanks for your patience!

@fran: The changes that I mention above may improve the posting of images to FB with the new and very recent changes they made to how timeline images are handled. Ideally though, you’d post your own thread so that we can look at your issue in context.

I just posted a new article on my website and it did not post correctly to Facebook. The image it used was some other image on my page, not the one in the article.

I deleted that post on Facebook and re-posted it manually and it worked. Let me know if there is anything I can do to help you diagnose this, because I can reproduce the problem with 100% certainty.

Mark, can you tell me which image it DID use, please?

This time it used the Facebook button in the top right corner of my page. Sometimes it uses the little banner that says “Fox Nation vs. Reality” also in the top right corner of my page.

Hey, you know what I just realized as I was typing this? Both of those images are much smaller than the 200px minimum. Hmmm…

I just posted a test article and it used the banner image. I’ll leave it there for an hour or so, unless you ask me to leave it longer. But I’d like to delete ASAP because it messes up my page.
It is at https://www.newscorpse.com/ncWP/?p=10818 on my site
It is at https://www.facebook.com/NewsCorpse/posts/745007372180727 on Facebook.

I also noticed that it appended the shortlink to the headline, which it did not do before.

Richard, I just wanted to make sure you saw my previous comment. The test post is still available, but I intend to remove it soon.

Hi Mark, I saw it but hadn’t taken a look yet. I will now, thanks for the heads-up!

Hi Mark!

So a developer and I have been looking really closely at your post and the Facebook debugger output. Would it be possible for you to send in your logs to [email protected] for around the time you published that post yesterday? You can send it as a zipped file.

Next question: We noticed that your image URLs are not standard /wp-content/ links:

https://www.newscorpse.com/Pix/Advs/FNvR-book2.jpg

Can you detail exactly what you do to publish a post and include an image?

Thanks Mark!

Richard,

With regard to logs, I’m not sure about what to send. I looked at some logs from my web host, but they don’t seem to have any relevant info. And they are HUGE. Can you tell me what you might be looking for? I’m a little nervous about sending all that raw data.

As for the image URLs, I do have my own folders for images. But why would that matter? The system should look wherever I point it to. The Facebook debugger seems to find them OK. It’s just that they don’t post to Facebook properly. All I do to publish is insert the IMG SRC in the post where I want it via the quicktags link button. I hope that Jetpack isn’t assuming that every user is putting their images in wp/content.

And I think I mentioned before that there appears to be a time delay. When I post to Facebook manually right after I publish on my site, it does not use the correct image. But if I delete that and then post manually again, it DOES use the correct image. Also, a couple of times I waited about half a hour after publishing on my site before manually posting to Facebook. In those cases it used the correct image the first time.

So let me know if there is something I can look for in the logs. Also, do you still need any info from my test post? I would like to delete it.

hello!
I add information.
My Open Graph tags are OK.
Facebook Debugger shows all ok. always

some time ago
jetpack (publicize) worked ok

published

Title
image
Title (url)
description

then stopped working properly

now posted on facebook this:

Title + Short url

nothing more

(Similar to twitter)

jetkpak is a problem