Publicize – Facebook not working for Editors

  • Resolved myth0zz

    (@myth0zz)


    7 years, 6 months ago

    Hello.

    Since yesterday every article posted by our Editors, etc is NOT being posted automatically to Facebook through Publicize. It has been working flawlessly for months until yesterday or so.

    It only works for the Admin of the page. When the Admin makes a post, the Publicize posts it with no issue to our FB page.

    I have disconnected/reconnected the FB service AND made sure there IS a TICK in:
    Connection available to all administrators, editors, and authors

    Any help??

    • This topic was modified 7 years, 6 months ago by myth0zz.

    The page I need help with: [log in to see the link]

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Sorry about the delay in writing back to you.

    Do you still experience issues? If so, could you give me an example that was recently published by an editor on your site, so I can check our logs for that post and try to understand what happened?

    Could you also walk me through the steps your editors usually take to publish a new post? If they use specific plugins or apps to help them during that process, let me know.

    Thanks!

Viewing 1 replies (of 1 total)
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