publicize error after update

  • Resolved mdgarts

    (@mdgarts)


    3 years ago

    After the latest update, the text input in custom message for Facebook and Twitter in post editor is deleting any line breaks. When you save the post, the line breaks disappear and the text shows in one continuous line. That’s how it gets published to given social media.

    here is an example of how the post to social media looks when post was saved before the last update:

    here is a post that was saved after update:

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Daniel

    (@ihenetudan)

    Hi @mdgarts,

    I saw a similar report just yesterday. Can you confirm if you’re using the WordPress Classic Editor or the Block Editor (Gutenberg) on your site?

    I ask because this was happening for this user when they were posting and publicizing using the Classic Editor whereas I couldn’t reproduce the issue on my test site using the Block Editor.

    Thread Starter mdgarts

    (@mdgarts)

    Hi Daniel,

    That is correct, I am using Classic Editor.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello @mdgarts,

    I have reported the bug in this GitHub issue:

    https://github.com/Automattic/jetpack/issues/23462

    You’re welcome to follow along and add any other information that can be useful. In the meantime, I’d suggest switching to Block Editor if possible so you can keep using Publicize as expected.

    Thread Starter mdgarts

    (@mdgarts)

    Thank you and looking forward to a solution in a future update.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello @mdgarts,

    Our developers have worked out a fix for the issue as you can read here: https://github.com/Automattic/jetpack/issues/23462#issuecomment-1072375562

    Can test it at your end and let me know if the issue is solved at your end too?

    Thanks!

    Thread Starter mdgarts

    (@mdgarts)

    Hi Stef,

    Thank you for the notification!
    Is this fix going to be included in the next Jetpack update? And when would that be?

Viewing 6 replies - 1 through 6 (of 6 total)
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