Publicize and Facebook

Could you post your site URL here, so I can have a look?

If you want it to remain private, you can also contact us via this contact form:
https://jetpack.me/contact-support/

Site is https://www.killenaule.net/

the facebook page it’s linked to is https://www.facebook.com/killenaulenet

Thanks

It seems that your account is not properly connected to Facebook at the moment. Could you try to reset your Facebook connection, as explained here:
https://jetpack.me/support/publicize/facebook/#reconnecting-facebook

Let me know how it goes.

Had already reset the Facebook connection but have now done it again, still no difference. Post goes to Twitter but not to Facebook.

Screengrab of the sharing page in the test Post.

https://www.killenaule.net/test-3/

For some reason, the connection still seems wrong. We can’t seem to access some of your personal details when making the connection, and Facebook then rejects the Publicized posts because some of the information Publicize got about your profile is wrong.

Could you tell me more about the Facebook account you used to make the connection? Can you think of anything specific about that account, or of a setting you may have used to restrict access from applications like ours?

The only setting that has been changed recently on the Facebook account was that I added a Username.

https://www.facebook.com/killenaulenet

However like I said in my original post I also tried connecting the wordpress site to a different facebook account (one that I created just for that purpose so there would have been no changes made) and that didn’t work either.

Everything was fine up until the 25th March (last post that got publicized) and like I said it was around that time that I updated to the latest version of Jetpack.

The only setting that has been changed recently on the Facebook account was that I added a Username.

Could you let me know how you did so? Do you mean that your account was only linked to a Page, and you then created a profile as well?

General account settings > edit > username.

Prior to that it was just the numeric Id that’s generated when the account was created.

https://www.facebook.com/100008996264141

Alright. Could you try to add the following in your theme’s functions.php file, or in a functionality plugin, and let me know if it helps with your next post?

function jeherve_custom_og_author( $tags ) {
	// Remove the default wrong author value coming from Publicize
	unset( $tags['article:author'] );

	// Set a new custom author tag
	$fb_author = 'https://www.facebook.com/killenaulenet';
	$tags['article:author'] = esc_url( $fb_author );

	return $tags;
}
add_filter( 'jetpack_open_graph_tags', 'jeherve_custom_og_author' );

Hi

Copied the function into the Theme functions.php file but that resulted in an Internal server error message appearing and me not being able to access the dashboard.

Had to access the server and delete the code from the functions.php that way.

Just tried it with the downloaded functionality plugin you linked to and got this message when updating the plugin with the code.

This plugin has been deactivated because your changes resulted in a fatal error.
Parse error: syntax error, unexpected '}' in /hermes/bosweb26c/b2956/ipw.killenau/public_html/wp-content/plugins/functions.php on line 22

Thanks

hm, that’s my fault sorry, I left an extra closing bracket in my snippet. Could you try to use the following code instead:

function jeherve_custom_og_author( $tags ) {
	// Remove the default wrong author value coming from Publicize
	unset( $tags['article:author'] );

	// Set a new custom author tag
	$fb_author = 'https://www.facebook.com/killenaulenet';
	$tags['article:author'] = esc_url( $fb_author );

	return $tags;
}
add_filter( 'jetpack_open_graph_tags', 'jeherve_custom_og_author' );

Let me know how it goes.

That works, thanks.

There’s no image showing up on FB but that sometimes doesn’t show up straight away and I’m not too bothered as long as the post itself gets put up.

Thanks again.

Tried another post with a different image and that worked fine.