Public and Private issue

  • Uzzal

    (@uzzalth)


    6 years ago

    Hi,

    Thank you for this good plugin. It’s a very nice plugin.
    I have faced an issue.
    ? Remember, the whole thread is ‘public’ from the top. An administrator turns a single answer to ‘private’ so that all users cannot see it but the user who opens the ticket can see it, but the user who opens the ticket can’t see the replied message. The administrator and the user should see the answer.
    Do you get it?

    Can it be fixed?

    Best Regard,
    Uzzal

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author DesignWall

    (@designwall)

    Hi,
    We sent and notified to our technical team. We are checking this issue now.
    Regards,

    Plugin Author DesignWall

    (@designwall)

    This is very important with our plugin. We have checked on our demo and localhost and the plugin still works fine, you can send me a screenshot for further checking. Thanks!
    looking forward to hearing from you soon!

Viewing 2 replies - 1 through 2 (of 2 total)
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