• Dear Support

    When I resize my desktop screen – between specific widths, both the desktop menu and the mobile menu disappear. The screen sizes where this happens are between 990px and 1280px. I have included a screenshot in the above link. But you can also resize the page between the stated sizes to replicate the issue.

    Thank you in advance for your help – your service is always amazing!

    Eunice

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Francesco Grasso

    (@francgrasso)

    YITH Support Representative

    Hi there,
    I think that few issues are related with custom css added during time to your website.
    But you can try to manage this by changing this option:
    https://prnt.sc/1t7lszg
    and setting the “small desktop” to be 1199px.
    This will change the responsive css file to match the new rule and the menu should work as expected.
    Let me know

    Thread Starter euniceha

    (@euniceha)

    Thank you so much for the Feedback Francesco ??
    I commented out all the additional CSS on the site, but it made no change. I then investigated the plug in that I am using for the Mega Menu and it happens to be the cause of the problem. I will try to find a better Mega Menu plugin. I was using Max Mega Menu. I wish YITH had a mega menu plugin – it would be so great! *sob (little tear) *

    Have a great day!
    Eunice

Viewing 2 replies - 1 through 2 (of 2 total)
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