Protection type – “pages” is unavailable

  • Resolved zczcm

    (@zczcm)


    3 years, 3 months ago

    My version is 1.7.10. When add new password, in the field “post type”, there supposed to be “pages” and “posts” but now only “posts”. So I cannot protect any pages.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @zczcm,

    Thanks for reaching out to us.

    At first glance, it could be a conflict somewhere.

    Don’t worry. We’re always here to help.

    To assist you better, could you please provide us with the following information?

    • A screenshot of our PPWP Settings page
    • A screenshot of your Pages section in the backend
    • A list of active plugins and themes on your site

    You might want to send these details to our support email – hello(at)preventdirectaccess.com so that our team can support you faster.

    Just an update, the issue is resolved with the user via email. He slightly misunderstood our master passwords feature support.

    Everything works well now.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Protection type – “pages” is unavailable’ is closed to new replies.