Proofing Error

  • Resolved allenjblodgett

    (@allenjblodgett)


    4 years ago

    The error message is appearing on all of my gallery pages, so the link is simply one example of many.
    Whenever I try submitting proofs, after I fill out my name and email I get an error message saying to add my name and email address even though it’s already filled out in the form.

    The page I need help with: [log in to see the link]

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  • gabyimagely

    (@gabyimagely)

    Hello @allenjblodgett,

    We want to help you troubleshoot this issue you’re seeing with the proofing mechanism. Unfortunately, www.remarpro.com doesn’t allow us to address pro support questions here in the free forum. We can only address NextGEN Gallery [Free] questions only. Please submit a support request through your member account here: https://www.imagely.com/account. Because we need to work with you on this through your member support ticket, I am going to mark this thread resolved.

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