Promising, but beta, not for production

  • wp fresdesk looks promising, but in my opinion it’s a beta version. Not for production sites.
    Firstly did I install wp fresdesk successfully. I was able to connect my wp dashboard widget to the fresdesk helpdesk. The integration of wp fresdesk could be pimped up, since styling options were not available, but the shortcodes appeared working well in my admin area.

    After testing further my wp network had some conflicts. I noticed conflicts with the wp customizer who was not loading. Later on I disabled wp fresdesk, and that opperation locked me out of my admin panel, since wp freshdesk was causing a conflict with the wp-admin login page. Only when I forcefully removed wp freshdesk from the wp admin area, all was accessable again.

    I hope development and testing will be improved. No updates in the time of writing in 5 months.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey @rsioncke ,

    Thank you for reaching us out.

    I have asked my team member to look into the mentioned issue.
    We appreciate your patience.

    Regards,
    Vrunda Kansara

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey @rsioncke ,

    Thank you for being so patient. We have checked the issue which is causing when activating the plugin on a Multisite network and it will be fixed in our next update.

    Also, I checked on our end if WP Freshdesk is affecting the Customizer and no such issue occurred as mentioned by you.

    Also, while deactivating the Plugin there is no issue occurred at our end.
    You can add a request here in order to have a quicker response – https://support.brainstormforce.com/
    I hope this clarifies your doubts.

    Regards,
    Vrunda Kansara

Viewing 2 replies - 1 through 2 (of 2 total)
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